Guest User
June 30, 2025
We recently enjoyed a wonderful 2-night stay at Crathorne Hall Hotel in Yarm as a family of four, and it was truly exceptional from start to finish. We stayed in the Leven room, which offered beautiful views overlooking the lawn — peaceful, elegant, and the perfect setting to relax and recharge. What really made our stay stand out was the impeccable service throughout the hotel. Every member of staff made us feel genuinely welcome and well cared for. Krista, the manager, was warm, professional, and went out of her way to ensure everything was perfect. El, who wore many hats as both service staff and groundsman, was incredibly kind and attentive — a real credit to the hotel. Steven the housekeeper kept everything spotless and was always cheerful and helpful - my 10 year old son had a real soft spot for him. And the breakfast team — every single one of them — provided exceptional service. I was genuinely blown away by how well they treated my children. From the moment we arrived, the staff made them feel special and included. It’s rare to find a luxury hotel that’s also so family-friendly without compromising on quality or atmosphere, but Crathorne Hall strikes that balance beautifully. We left feeling refreshed, cared for, and already talking about our next visit. Thank you to everyone who made our stay so memorable — we can’t wait to return!