Eden Yasmine Resort & Spa

Hi to potential travellers, I am embarking on the journey of writing this review to reflect my personal experience and insights, and share the positive and negative aspect of my duration of stay with fellow travellers. I can understand how frustration and daunting it can be without the right prior knowledge, because travelling increases social and cultural understanding, it creates social bridges by promoting shared experiences and producing compassionate behaviour. Flight Airline (Easy Jet) The flight was scheduled and departed on time, the display screen was prompted and accurate. Please note to save money, no need to upgrade the standard seats, standards seat was spaciously comfortable so don't waste your money by upgrading unless you may have a health issue which require more space. The service was ok, few of the cabin members need to be more emphatic and considerate when serving drinks and refreshment, they need to be a bit more patient and give travellers a bit more time to decide. The issue was, the way the refreshment was orchestrated chronologically served from the end to the top or top to the end caused a lot of distress to some travellers as they may have health issues or dehydrated due to the length of journey and waiting time in the airport. Because how it works is, if they leave your row and go to the next row and then you reached to them for a drink, they will not serve you until they go to every row from the top to the end or end to the top then they will come to you and serve i am not sure why they do this. I know it sounds extremely frustrating, i felt uncomfortable and upset. for a drink to be served it took them 25minutes by then i felt agitated and upset. I can understand they may have a queuing system in place BUT if someone is dehydrated and have health issue then indeed it has to be assisted immediately without further delay. Also there were two trolleys of refreshment one at the top and other at the end so i am not sure why they did that. The management need to look into this. Further, I upgraded my luggage at the airport counter and i was issued with a speed track to facilitate the que but unfortunately the queuing system was not structured or managed well therefore my upgrade did not compromise to my standard, considering I had some health issues i was standing for a long time without any seats available. hence, to future travellers make sure you make the 'Check In Desk' employee reassure them of your needs and what you paid for. 'Check In' do it home before you travel it saves you time and money (print out your documents), -'Check Out' you can not do it online during your stay at Tunisia Hammamet only at the Airport Check Out (Out Bound) its the rules.. TUNSIA HAMMAMET EDEN YASMINE. We arrived late evening about 11.00pm so the dinner was finished but we were also offered some snacks like pizza slice and some cakes. We were welcomed and hosted exceptionally well by (Farhaa) one of the team members. She was

The review site only lists up to 5 stars, I would have gladly given higher scores and paid more for the week. From the moment we arrived, the staff were fantastic! From the reception team to the waiters. We were treated like family and made to feel so welcome, I was almost upset to come home. The food was very diverse, and if you could find nothing to eat, it was because you are way too fussy. The guy they had arranging the trips out gave us very sound advice the first day, and the short trips out were fun.

The rooms were nice and the staff were lovely, they always went out of their way to make sure we had everything we needed, food was good, the spa was good and the prices were great, they warn you about the guys in the town who try and scam you, always say there the chef from your hotel and take you to a shop and get charged far too much, would definitely come back again.

It was like being a part of a big family. There were lots of people from around the world, but what shows it is worth to stay, a lot of families were from Tunisia, Algeria. Locals know what is the best. Food was exceptional, big variety. The staff was very nice, courteous. Smiling, helpful. Our daughter had a health problem. In the middle of the night she had a fever and high pulse. In about 10 minutes the doctor arrived and helped. The rooms were clean and they were keeping it every day. The night shows, the animator were great. We felt that they really like the kids.

The room we were given was so so old, tired, every furniture broken. Ripped rugs and towel rails falling off the walls. Our tv didn't connect to our firestick so we asked for a different room and were told no all the tvs dont work like that despite 3 hdmi ports so they were clearly made for that function. The adverts of nice rooms were misleading! Because only a few are nice like that. Or they pick and choose who gets the worst rooms! We paid £100 a night for a £30 value room!!! The food was TERRIBLE. we ate out most of the time after seeing the old and bad salad, rotting melon and fruit, nothing refreshed when finished, so oily and greasy, on dirty serving areas. NOTHING like their images again. The food was the worst ive ever had. I was hungry alot of the time. The restaurant staff never gave us even cutlery and we had to do this ourselves. We were given plastic disposable cups with our water to my horror they were all wet inside when we unstacked them! Indicating REUSING plastic cups most meal times every table was full of plates and not cleared for new guests. Every table and mat was dirty. The place in general was pretty rank. The bar staff were rude to my husband and refused to even give him a beer in a glass when we were not even swimming! When barman saw i had taken glasses myself to make coffee in my room he accused me of stealing saying oh what is it a souvenir??? Staff in general weren't very friendly or happy to help for anything ive never been refused a kettle in any hotel yet we had to buy one! the reception refused me one because i dont have a child!! Dont be fooled to think oh well we can have a nice night at the joining bar/club to the hotel, because your reservations will be cancelled and without a reservation UNDER NO CIRCUMSTANCES can you enter!!! the place is a joke, again my husband was spoken to SO RUDELY, we tried to enter from the bar of our hotel and he was spoken to like a burglar!! It was my birthday and we were made to travel to hammamet to party despite being guests at the hotel this bar is a part of!! The pool was cloudy most days, the bath water smells so strongly of chlorine its like being in a pool! We had ants everyday inside the room aswell which the cleaner couldnt seem to manage! All in all i would AVOID AT ALL COSTS