Guest User
July 20, 2023
Extremely bad review. 1. Selling dog meat over sheep's heads: I booked a comfortable king-size bed room (picture A shown on Ctrip's booking page, 20 square meters). The actual room when I checked in was 16-18 square meters, which was the same design and layout as Ctrip's premium king-size bed room (picture B), called the front desk to ask, and the front desk said that there was only one room with the same design as the comfortable double room on the Ctrip booking page (picture A design), and the others were "like this" (small area, picture B design). I called the front desk and she said that she was not the one connecting with Ctrip. She didn’t know why Ctrip said that and there were no rooms to change. If she was not satisfied, she would ask the person in the hotel to connect with Ctrip. 2. The night shift front desk has an extremely bad attitude. 3. There are no formal windows, only decorative windows facing the corridor, which cannot be ventilated. In fact, they are just hard-installed glass on the walls, pretending to be called windows. There is a corridor outside the "window", and there is a light-transmitting curtain outside the "window". After turning off the lights and going to bed in the middle of the night, strong light from the corridor enters the room, making it impossible to sleep. Blocking the pillow didn't help either. I called the front desk, and the front desk had a bad attitude and asked the security guard to lower the brightness of the corridor lights, but it was still not enough to sleep. Due to this reason, I asked to change rooms, but the front desk sternly refused. After Ctrip assisted in negotiation, I reluctantly agreed to add 100 yuan to change. 4. The walls are as thin as cicada wings, and the horns of large trucks on the road are very harsh. At about 6 o'clock in the morning, the two cleaning ladies chatting loudly in the corridor/cleaning room and laughing loudly can be heard in the ears, so the alarm clock is skipped. 5. Hardware design flaws can be seen everywhere: Is the front end of the toilet 20/30 centimeters away from the glass door of the bathroom? When sitting on the toilet, your legs will bump against the door and your nose will be directly pressed against the door. Does the hotel mean to make guests face the wall and think about their faults?
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