Kailan Hotel

I booked a double room with sea view, but the room itself had no windows. The window was in the bathroom, and the only way to get to the balcony was from the bathroom. Such a sea view room was really shocking. After protesting to the front desk, they reluctantly changed the room type to a triple room. So I suggest that in the future you don't need to spend extra money to book a sea view room, just a normal room type will be fine.

The hot spring in the room ♨️ is very comfortable to soak in 😌 Awesome👍 The sea view is beautiful The room is very spacious and very comfortable There is also all-you-can-eat late night noodles after 8pm The first choice for tourist accommodation 👍

The soundproofing is really bad! The room next door was still noisy until 23:45, with some people screaming and others talking loudly. We had already informed the family that elders were resting, but the noise continued, and there was almost no soundproofing at all! I called the front desk and told them that they would take care of it upstairs. After fifteen minutes, the volume got even louder. I went downstairs and told the front desk directly. The front desk told me, "Because the room next door is not ours, it is rented out by the landlord." There are rental companies, restaurants, and landlords, so even if you quarrel with them, there is nothing they can do... Later we changed rooms at 00:30! The new room smelled very damp, even when the air conditioner was turned on. The room was very dusty and the floor was scratchy. I was sneezing all the time since I'm not usually allergic! The bathtub is quite large, but the clerk told me that "hot water" needs to be left on for 15 minutes before there will be hot water? Is this such a waste of water? The next morning, the receptionist said, "Because their rooms are rented from landlords," they could not confirm the quality of the residents. So how can we ensure the safety of the tenants? One star is for free rental of bicycles for two hours and noodles and mung bean soup from 20:00-22:00, which are both delicious. If there were 0 stars, I would not give them one. Other advantages None. If you really care about soundproofing and service, don’t book this room!

Our family stayed at the Kailan Travel Hotel in Yilan and were very satisfied with the experience. The rooms are spacious, comfortable and well-equipped, especially suitable for family accommodation. The bed was soft and allowed us to sleep peacefully. The hotel's service staff were friendly and professional, making us feel at home. The location is also very convenient, with many attractions and food nearby, making it suitable for family travel. Overall, it was a very pleasant stay and I'm already planning to come back next time.