Guest User
May 5, 2022
Room pictures are suspected of cheating. We went to the mountain view from the beautiful large floor-to-ceiling windows in the picture. Arrived and found that was not the case. We booked four luxury suites, and it turned out that some had street views from the window, or other rooms in the hotel, and some rooms had a small corner of the mountain.
The customer service of the hotel is ineffective, the attitude is not good, and they are plausible, saying that not all rooms can be placed in the photos, and there are rooms like this, you are too late. . . (We arrived after 5pm). Hotel customer service can not understand customer needs and dissatisfaction, can not coordinate, give bad reviews.
I can't help it, and I can't withdraw it. I can only post to remind everyone not to go to this mountain view picture.
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