Guest User
May 4, 2025
First of all, this review is written seriously by a senior person who has been taking care of children for nine years, not Guangzi. Before booking, I came to the city of Yixing with full expectations. On the day of check-in, I did not receive the promised "welcome coffee" and was later told that "this activity is not available on holidays". Well, forget it. When taking two children to wash, the water in the pool could not go down, and the water in the shower room could not go down. While taking a shower, it was like being by the river. The water was full from the back of the foot to the ankle. It was simply drunk. The design of the hotel is extremely unfriendly to families with children, from the "sharp corners" at the entrance to the "sharp corners" in the corridor to the "sharp corners" that my own children fell and hit when sleeping on the bed! ! ! It's really infuriating! The above is one of them. What's even more incredible is that trams are becoming more and more popular. The hotel has only four charging piles, which are very rare. We called the hotel when we were dining out to ask if there was a vacancy, we would drive back to charge, and if there was no parking space, we would find another place. The other party replied to us, "How can I help you see if there is a vacancy in the office?" ! ! ! ! I was furious at the time, but reason prevented me from saying anything unpleasant! Finally, the call was transferred to the front desk, whose attitude was also extremely bad. We strongly demanded that person! Find out which "office worker" she was! Before we left, we reported the above situation to the lobby manager, and the feedback was also very sloppy, without the professional way of hotel management. In short, this hotel is far from chain hotels, from the front desk lobby to the internal staff. Please be cautious if you need to stay! ! Please don't choose this hotel if you have children! !
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