Shuimo Tianyuan Hot Spring Holiday Hotel

The main focus of booking this hotel is the hot springs, but when checking in, it was not emphasized that the hot springs can only be used from 1pm to evening, including the swimming pool. Even hotel guests cannot use it the next morning. I think this is quite important information, but none of us knew it. In addition, there are several colored pools in the hot springs. After soaking in them, all the swimsuits were stained. Before leaving, I also found a huge 🐛. The breakfast was also very average. I mentioned this to the front desk before leaving, but they only agreed lightly. Not a good experience!

The hotel is very nice, the lake view room is beautiful, and Ren Juan at the front desk is very attentive!

The hotel is conveniently located, large, with a nice green environment, and many activities. The bamboo raft in the metasequoia forest is very unique. The hot spring is also good, but the service is too stiff.

The environment is very good, the breakfast is rich, it is suitable for leisure and vacation with the elderly and children, the hot springs ♨️ are good, thumbs up.

We booked a family room, which was very large and comfortable. There was an amusement park next to it, which was a bit noisy at night. I called the customer service and asked them to help me deal with it. Because the rooms were full during the May Day holiday, a very good customer service representative (whose name I forgot) managed to change us to a lake view room the next day, which was not noisy at night. My daughter went to the hot spring twice, and the waiters there were very kind, answering all questions and providing thoughtful service. We made a purple clay teapot for the May Day activity, and the children were very happy. When we checked out, Sister Wei Wen gave us a small gift for our baby. My daughter said that the review must be given five stars to be worthy of it.

The environment is very good. It is very leisurely to play for two days. It is a secluded place during the May Day holiday. The children like the bamboo raft cruise very much. The swimming pool is large and clean. There are more than 40 hot springs with unique features. The staff are also very enthusiastic.