Yixing Futao Hotel

Let me talk about a few reasons for my negative review: 1. On the first day we checked in, we were told to upgrade to another villa in the back. It sounds great (actually there are no rooms, I will confirm this later), but this is exactly the beginning of the horror. The villa area is close to the mountain. The sharp and irregular chirping of birds in the middle of the night and early in the morning made it completely impossible to fall asleep. Even though I wore earplugs, I could still hear it clearly. If you are a light sleeper, please consider carefully. 2. The sound insulation in the villa area is very poor, and the sound of opening the door and talking seems to be in your ears. As soon as there was a flushing sound nearby (probably from going to the toilet), my bathroom started to stink, so much so that the smell filled the whole room. 3. Then when we arrived at the villa area, the receptionist told me that the villa area would be closed the next day. The reason was that no one was staying here, and we were told to go back to the main building. Of course we have no objection to this, although it is troublesome to pack the luggage again and again. But here comes something even more infuriating. 4. During breakfast the next day, we repeatedly checked with the front desk to see if there were vacancies. The front desk said there were vacancies, so we returned to pack our luggage. But when I got to the new room, I saw that it had not been cleaned. The cleaning lady said that the guests here just left. It can be confirmed here that the hotel oversold no rooms last night and did not verify the room status. Up until this point, we had found it bearable. Then the cleaning foreman started calling to confirm, but the front desk denied it. The suspected manager on the other side of the phone thought that we were different from the front desk. We might be lying, and it would be nice to just move in anyway. What is there to say (in a super impatient tone), I My family and I also heard it through the cleaning foreman’s cell phone. Before this, we had been waiting for the aunt to clean the room (this is very important for refunding the deposit later). I feel that it is uncomfortable to stay in this hotel now. The more I decide to cancel the room for the next day, the new discomfort becomes here we go again. 5. Check-out was handled by another front desk. The lying front desk was also there and looked at me contemptuously without any intention of coming over to express apology. There's no need to quibble, your hotel will know what's going on just by looking at the surveillance. Another receptionist asked repeatedly what the reason was (I really couldn’t finish it in a few words, so I told you on the platform, otherwise it would delay my travel time), and said that I would send a flower tea to express my apology. Haha, it’s not, it’s a flower. The flower crafts can be called rubbish, which makes me even more angry. To be honest, a five-star souvenir is a must-have. And there is only one copy of the two rooms, and it is also the only one. 6. Then, the angry operation of refunding the deposit came again. When paying the deposit, the front desk said that online payment can be refunded instantly, while cash is slower. Then it was a long time before I checked out, and the room status was still not confirmed, so I had to wait there for a long time (plus the time to pack my luggage and wait for cleaning), I don’t know how to get this five-star rating. of. 7. Now that I have said it, let me finish it. The breakfast check-in aunt, who was alone in front of me, deserted by herself, and was slow, and she actually said to my family: "Wait a while, they will come one by one, don't be in a hurry like you are hungry" He went to eat like a dead ghost reincarnated. Then the situation at the scene was that there was only one person in front. My parents were just queuing and did nothing. They just handed in their cards to register their room numbers. Normal service shouldn't just say, "Can you wait a moment?" Then I went in. There was no usher (I think this is a five-star standard). You had to fight for a seat to eat. It was ok, it was really ok, and I also encountered air-occupied seats. The cleaning lady inside is also pretending to be stupid. I rarely write reviews, especially negative reviews, because I'll forget about it and won't come back again, but this time it was really bad.

The room is really not flattering. The room rate usually rises from 400 to 500 yuan during the National Day to 1,200 yuan. The room is about the same as the Express. The only thing that can be praised about the hotel is its natural environment. It should be said that the scenery outside the room is okay, but the living experience in the room is really poor and the facilities are old and uncomfortable. I found out that the rooms the hotel cooperates with Ctrip are all ordinary rooms. On the day of check-in, I checked that many of them were vacant, but Ctrip tripled the price, which is unreasonable. The conditions of the hotel's own rooms are better than those on the platform.

酒店周圍羣山環繞，景色宜人，就像住在公園裡，去各個景點也都很方便。五一住了2晚，第一天下午3點到的酒店，所以温泉沒什麼人，包場的感覺，五一總共開了11個池子，每個都泡了一遍，十分愜意。第二天玩的有點累，晚餐在酒店吃的，點了幾個菜，味道還不錯，不想出去吃的可以選擇。吃完晚飯又去泡了温泉，一天的疲憊立刻頓掃而光。酒店的早餐也不錯，總共吃了兩天，每天有部分是不一樣的，該有的都有了。第三天準備開車回家時，發現車子煥然一新，不知是哪位酒店的工作人員幫洗的，非常感謝。

很棒耶，環境好，衞生很棒，房間裏面也很寬敞舒服，早餐很豐盛，服務員態度都很好，裏面的温泉也不錯，乾淨，阿姨也會隨時給你添加茶水，還有小竹林，停車也方便，第二天起來，車也給我們免費洗了，👍去附近的幾個景點都幾分鐘的距離，

環境：絕美，俯仰之間，醉情山水。 服務：從前台到餐廳的服務都非常熱心，態度超級好，幫我們換房間搬行李客房送餐都非常殷勤，感覺是發自內心熱愛自己的崗位

之前住富陶也3.4次了，這次特地帶爸媽一起來宜興玩，首選就是你們家，晚上出去玩回來，服務員做了夜床，爸媽説住了進電影裏一樣浪漫的酒店，很是喜歡💕