Guest User
May 26, 2023
The sanitation is quite clean, the environmental facilities look a bit old, and the price/performance ratio is not high. The key is that one night this hotel picked up a group of children to check in. This group kept making noise from about 8pm to 12pm, and even slapped us in pranks from time to time. During this period, I called the hotel front desk three times to ask them to deal with it, but they were not handled well. There was no plan to change the room floor for us. As a result, the quality of sleep that night was quite poor. If the service quality was experienced, it would be completely unacceptable. Such adverse effects may occur. First of all, children are noisy, active, and playful by nature. This hotel has notified the team of teachers to deal with it, but the result is that it cannot be dealt with. Something should be done. This should not be the first time that it has been operating for such a long time. When encountering such groups, they should be arranged on other floors to avoid affecting other passengers. Secondly, we complained repeatedly. If the hotel could have allowed us to change floors and rooms at that time, it would not have affected us. Considering the schedule of my family and I, based on the above, this service attitude is not worth the consumer price, so I have to give a bad review!
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