Hotel Nikko Alivila/Yomitan Resort Okinawa

Awesome resort with all the amenities. Was expecting dedicated kids play room but it was not available. But the beach pool, area was enough to keep the toddler occupied . View from the room was stunning . Location of the hotel is very remote . With own vehicle it will be very convenient to stay in this resort .

Japan Horrible experience at Hotel Nikki Alivila and would definitely not recommend anyone!  The hotel is very old, and unfortunately not looked after: lots of damages and very dirty.  On our day of arrival we immediately tried to negotiate some kind of refund as it was clear for us that we will not stay in that hotel, not even one night. Neither the hotel management nor Trip.com were able to give us any refund. It was a lengthy process without any outcome, except the hotel offering us a different room which did not smell as bad as the first one, but otherwise also did not look okay.

the hotel is quite old,the pool was also not ok.To check in you wait in line for 30 minutes, just like every morning for breakfast you sit and wait and when you enter the restaurant there are many free tables.every morning breakfast is the same.We didn't like it, I don't recommend it..

everything seems fine, only the car park locates a little bit far away. It's not convenient to use during rainy season.

Large hotel with spacious rooms, though a bit dated but clean and well maintained. Nice beach and great sea views from the rooms. But there are many limitations, especially for foreign tourists and those without a car. First of all, this place is rather remote, though not very far from Naha city but getting there will take about 2 hours on the Airport Hotel limousine bus , fare is ¥1430 per person, and there are not many services per day, if you miss the bus, you have to walk 30 minutes to Yomitan village to take the public bus, which takes more than 2 hours to Naha, or pay through your nose with taxi which costs more than ¥12,000. Almost none of the staff are able to converse in English effectively, reception staff will need to translate with an I pad and show the translation to customers. Being a large international resort hotel , they are extremely strict with the check in time, our limo bus arrived at about 1.30pm , when we asked to be checked in ,the reception staff said ok, but she told me "early in 3000", which I couldn't understand initially, she later showed me on her I pad , which displayed " early check in fee ¥3000 for 1 hour", there is no way to get a check in on arrival without paying a fee if you arrive early, even when the rooms are ready- which is unthinkable for anywhere else in the world ! It appeared that all guests arriving early decided to wait in the lobby till 3pm. Guests were not even offered any welcome drink, which was unthinkable for a resort hotel. Each room here cost more than ¥30,000 per night . Many other cons , which are rather unacceptable for foreign tourists- All the TV channels are in Japanese. Rather far away from any eating places , and not many choices. In rooms - the aircond cannot be set lower than 22 degree C , there is no shower cap and spoon provided.

Staff is very attentive and polite. Room is clean and spacious. The restaurant offered lots of food choices.