Guest User
February 14, 2024
The hardware facilities are consistent with the graphic description, but the reservation information clearly states that there is an indoor swimming pool. When we arrived, they said that the swimming pool was closed. The disposable slippers were wet and could not be used, so they asked for two more pairs of slippers. The first time I called the customer service, they replied that there were no slippers in the room? They still needed to be delivered. I waited for an hour but no one delivered them. I called again and asked again. After a long time, someone finally came to deliver them, and they only delivered one pair. When did I have to file an application report to use disposable supplies when I checked in? Breakfast was served at 8 o'clock. It was normal for many people to come during the Chinese New Year, so it would be unreasonable if the food was not increased. After eating, I wanted the room to deliver two more bottles of water, and they said each bottle was 2 yuan. I believe that with such frugal service, the turnover of your hotel will surely flourish.
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