York Hotels with Airport pickup service

The Grand Hotel boasts an excellent location, making it a convenient choice for exploring the city. The facilities are top-notch, offering a blend of luxury and comfort that one would expect from a prestigious establishment. However, the service fell short of expectations, especially considering its five-star rating. While it may be due to the busy tourist season, the level of service provided was inconsistent. In particular, the doormen and porters left a lot to be desired, with some interactions being notably poor. This detracted significantly from the overall experience, as such issues are not expected at a hotel of this caliber. Overall, while the hotel's amenities and location are commendable, the service quality needs improvement to truly match the standards of a five-star hotel.

The urban areas of small British cities are not large. This is an authentic-sized hotel. One side should be by the river. It is within walking distance of major attractions, including the train station, so it is very convenient. The hotel is good in all aspects. The only drawback is that the room I was assigned faces the side of the road where Mill House is located. The cars passing by in the morning were very noisy and I couldn't sleep in. The double-layer soundproof glass may not be used.

Absolutely beautiful hotel in a great location, 5 minute walk from the city. Inside the hotel is amazing and quite grand. We choose a garden view room which was a bit small but the view was amazing, all the way to the minster. Breakfast can get a bit busy as the area is small but it was nice. The spa was lovely but again small and can get busy. Overall a beautiful hotel in an ideal location.

The management is not satisfied, even though we showed them the receipt of hotel payment that we paid Trip.com on line, they still told us we needed to pay an outstanding of a full day amount out of our 2 days staying. We also paid fee for 2 hours late check, breakfast buffet and parking charges separately, the buffet is absolutely out of our imagination. But general speaking, the hotel is new and clean, the location is very convenient.

My daughter and I stayed in a twin room for a night while we visited York University. The Hotel staff were warm and welcoming. They were kind and helpful and more than happy to let us leave our luggage there as we were too early for check in. The main lobby area is just like it looks in the photos. There is comfortable seating, a bar and a place to get food. The rooms are clean, comfortable and feel new. The whole place felt modern and fresh. It was a 15minute taxi ride from the station and a 5/6 minute walk to The Shambles area in York where there are loads of restaurants and cafes. I literally have nothing bad to say about it. We will be back to stay again hopefully in September.

We had a pleasant stay at Hampton by Hilton York. The room was clean and comfortable, and the hotel's central location made it convenient for exploring the city. The breakfast offered a good variety, and the staff were friendly and helpful.

Fabulous location.Right next to river. Plenty of eating places & small supermarkets nearby. Super helpful friendly staff day & night. Adequate facilities for disabled guests. Beds & pillows super comfy. Cooked breakfast buffet ample & delicious. Really enjoyed my stay & the help I received. Thank you.

Lovely hotel . Cannot really say anything negative about about it . I ve stayed in many many hotels over the years with work so I am very welltravelled . The staff are very helpful and friendly . Location is great . Very nice buffet and a La carte breakfast . We had scrambled eggs and smoked salmon this morning and it was cooked to perfection . Parking is £15 a night . I was a little worried about finding a car parking space due to some of the reviews I had read . The area is very small so I am not sure how it will work if the hotel is very busy albeit we did not have a problem. Check in was very smooth and quick without any issues . I will definitely return and would recommend . We stayed for 2 nights .

Everything is perfectly cute. My friend and I love the design of the room, and we wish to try other rooms as well! We had a relaxed and happy trip with this hotel~