Guest User
February 6, 2025
I was very satisfied with the front desk service when I checked in, but when I returned to the room at night, I found that the toiletries had been used. I notified the front desk and the ones that were sent back were still leftovers. When I asked for toiletries again, the attitude became bad. Although they didn't say anything, their behavior made me very uncomfortable! I was going to give it a full five-star rating when I checked in, but in the end, considering your continuous improvement in the future, I decided to deduct some points appropriately. I hope you will continue to improve! Also, a reminder, there is a lot of dust around the TV, and it is very visible, so I hope the cleaner will pay attention!
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