Guest User
May 1, 2023
Unsatisfied, unsatisfied, unsatisfied. I called before booking to confirm that there were two business king rooms, but when I arrived, I could only get one. The front desk told me that one room would be temporarily given to their hotel manager! I finally found a business king room with a broken door lock, but the toilet was blocked. I was forced to stay in a standard king room without a refund for the price difference. It was outrageous! I have never enjoyed this kind of treatment before. Their leader is God! ! ! What is a customer? Inferior people? !
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