Homeinn · neo (Yuncheng Xueyuan Road Hedong East Street Walmart Plaza)

During our trip to Shanxi, we had the opportunity to stay at Home Inn Neo (Walmart Plaza, Hedong East Street, Xueyuan Road, Yuncheng) in Yuncheng. We stayed in this hotel for four nights and had an extraordinary experience. As soon as I checked in at noon on January 25, I was warmly received by the front desk staff. The introduction was clear, the explanation was concise, and the processing was quick. We were deeply moved when they saw that there were children among us and they asked us about our concerns and helped us enthusiastically. It really feels like home, right at home. Entering the hotel makes you feel suddenly enlightened. The hotel is overall clean and tidy, the rooms are spacious and bright, and all kinds of supplies are well placed. You feel comfortable as soon as you enter. The floor cleaners are hospitable and polite. There is a parking space, and there is someone in charge who is responsible. All staff members were courteous to guests, and when I left the hotel on the 29th, I received greetings and blessings from the front desk staff. The Home Inn brand represents the effect of being at home and the feeling of being at home.

Newly renovated hotel, the rooms and lobby facilities are all new and complete, the shower head has a strong flow, the bed is very comfortable and clean, the TV is very large, the service attitude is very good, the hygiene is clean and tidy, good reviews, I will stay here again next time I come to Yuncheng

The hotel environment is clean and comfortable, the front desk service is warm and thoughtful, the room facilities are complete, and there is a laundry room. It is very good and I will come again next time [^0^].

It's a difficult experience to review. First, the first room, 8611, did not have slippers when we checked in, so we called and they were delivered. I thought it might be because we had just checked out, so I didn't say anything. Secondly, when I was taking a shower, I found that the sewer was blocked. I went downstairs with my luggage to change rooms in the middle of the night. I specifically told the front desk to check before I checked in and not to ask me to move rooms with my things. The front desk asked the security guard to go up with me and change the number to 8711. The room was ok but the door could not be locked. The security guard said he had never seen such a situation before, and I said I had never seen such a situation before. After fiddling with it for a long time and failing, he started telling me that if it can’t be locked, then it can’t be locked, and just ignore it. I would like to ask, if you can't lock the door, how can my safety be guaranteed? He kept nagging me for a long time, and I was very annoyed and tired, so I said, "Don't talk to me anymore, just change rooms." He still chatters on (see picture). Just changed to 8715. After checking out, I found that I didn't take my quick-drying towel. I called the hotel and they said they would call me back after checking. It's been two days since I checked out and I haven't received a single call.

The hotel is conveniently located, with many places to eat and parking nearby. It takes about 20 minutes to drive to the airport. The room facilities are relatively new, with sufficient heating and good sanitary conditions.

I personally feel that this stay is great value for money. The hotel is conveniently located, parking is convenient, the facilities are new and complete, the hotel is clean and hygienic, and the service is thoughtful. I will choose it again next time I have the chance.