Yuzawa Park Hotel

The hotel is old, so the facilities are old, but the staff at the reception and restaurant are very friendly. It is conveniently located right in front of the ski resort.

The male receptionist was surprisingly irritated. 1. He didn't know the closing time of the rental space. Even though it was still more than an hour away, he told me that it would be closing soon without even checking. (I checked it immediately afterwards and found that there was about an hour and 20 minutes left.) 2. I didn't understand the explanation of the lift ticket exchange that was included in the plan, so I asked him several times and he was irritated. (This was my first time, so I wanted him to explain it in a way that I could understand.) 3. When I asked about the large public bath and the luggage I had sent earlier, he also responded with an irritated tone of voice. (I had never been treated so unkindly at a hotel reception before, so I was surprised and irritated.) 4. I was surprised because it was the first time I had seen a hotel where the receptionist, who is the face of the hotel, had dandruff on his uniform. The service at places other than the reception was neither good nor bad.