The Dots Hostel

Worst hostel ever. Have had travelled to more than 13 countries and stayed in different kinds of hotels, hostels, guest houses and have never seen something like this. Owners are not always there to help. I understand but when I texted her to ask for the directions. There's no response. Other guests also experienced the same thing. People self-served, there's no checking of passports nor ID so who knows, maybe you are sharing the whole space with criminals or wanted people. During check out time, no one was at the reception. Got scammed by a taxi driver one evening and wanted to seek help but she's not there. When voicing out about it, she said that it's not her job. Her job was just to give you a key, so you're in a no man's land and you do your own thing if you need information or help to the police station. It's not even a three star hostel. It's just a I -do-whatever-I-want guest house. What's more, needed to change room today but during check out hours, owners were not there and I got a message from her at 11:00 am asking me to pack my thing and moved to a new room I had booked. So you are supposed to cater to her but not the other way round. You paid and you catered to her. I was sightseeing so I couldn't do that. So expect to match her own schedule or her own liking when you stay there.

I would certainly rate this as a terrific hostel The manager was attentive, patient and went over and beyond to make me comfortable. The facility is impeccably clean. The location is good - near the central station, and I used public transportation for all my touring. I loved Zagreb, and certainly my accommodations went a long way to enhance my visit. I would strongly suggest arriving during daylight, if possible, because it is in a building with many other purposes, and the Dots Hostel is on the FIRST FLOOR - NOT the ground floor- which could be disconcerting for travelers from USA I would love to stay there again, on my next trip to Croatia.