Hotel Ambassador Zermatt
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Hotel Ambassador Zermatt

Hotel Ambassador Zermatt

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Highlights
Ideal location
Comfy rooms
Varied breakfast
Excellent service
Lots to do
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Amenities
All amenities
Property Description
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Great location next to the train station. Nice room, overall good amenities nothing bad.
Surroundings
Train: Zermatt Station
(200m)
Train: Matterhorn Gotthard Bahn
(230m)
Landmarks: Camping Zermatt
(120m)
Landmarks: FlyZermatt Paragliding
(180m)
Landmarks: Summit Ski & Snowboard School
(190m)
Landmarks: Zermatt Tourist Information Center
(200m)
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10

2 Room Suite in Family Room

Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed
Free Wi-Fi
Non-smoking
Minibar
TV
Mountain view
Towels
Room Details
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12

1 Bed Room Suite In Suite

Bedroom 1:2 Single bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Minibar
TV
Mountain view
Towels
Room Details
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10

Standard Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Minibar
TV
Mountain view
Towels
Room Details
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10

Double Room, Mountain View (Matterhorn)

2 Single bed
Free Wi-Fi
Non-smoking
Minibar
TV
Mountain view
Towels
Room Details
Check Availability

This property hasn't received any negative reviews in the past 1 year.
Average for similar properties in Zermatt
Reviews frequently mention
Review summary
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Service Quality: The staff are consistently described as friendly and welcoming, enhancing the overall experience with personalized service and hospitality. The front desk and breakfast staff receive particular commendations for their warmth and attentiveness.(based on 24 reviews)
J‍i‍r‍a‍p‍h‍a‍t‍ ‍B‍o‍o‍n‍s‍i‍r‍i‍s‍a‍k
January 28, 2026
We stayed here for 3 nights. The location is perfect, just a few steps from the train station. Our room was spotless and we love the partial Matterhorn view. The breakfast staff were incredibly friendly and welcoming. Everything is perfect. I’ll definitely stay here again for my next Zermatt trip.
P‍u‍x‍i‍n‍g‍h‍e‍R
December 27, 2025
The service was excellent, easily the most satisfying hotel I've stayed at in Zermatt for the price. It's also very close to the train station, which is super convenient.
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k‍o‍x‍x‍k‍o
January 29, 2026
The hotel room was lovely and comfortable to stay in. It was a lovely 2-night stay with a Matterhorn view, although it only revealed itself on the day we checked out. When it finally appeared, the scene was absolutely beautiful.
A‍.‍A‍l
December 21, 2025
Great service & the ladies at the front desk are super amazing! Room cleanliness is great with mainly everything needed available. I would love to see an American style omelette station in the breakfast. Would’ve given it at 10/10 ❤️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2026
Right next to the train station, just a 2-minute walk. The staff are friendly and the room is clean. 👍👍👍
Original TextTranslation provided by Google
Z‍u‍n‍n‍a‍n
February 24, 2026
The hotel was quite good, and the check-in experience was excellent. It's close to the train station, and the room was spacious.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2026
It was a great experience to stay in this hotel. The location, staff & amenities were great. The choice of breakfast were so good plus the warm environment especially during my winter visit. Overall, it was a great stay in this hotel and will repat again in the next visit to Zermatt.
O‍h‍h‍ ‍D‍o‍n‍a‍l‍d
June 4, 2025
We had a truly unforgettable stay at this PERFECT Located Zermatt hotel—an ideal getaway for couples seeking romance and relaxation. From the moment we arrived, the staff made us feel welcome with warm hospitality and personalized service. The room was cozy but dated, with breathtaking views of the Matterhorn right from our balcony—absolutely magical at sunrise and sunset. Its location was perfect—just a short walk to the village center and lifts, yet quiet enough for peaceful evenings. We left feeling refreshed, reconnected, and already planning our return. Highly recommend this hotel for couples seeking charm, comfort, and stunning alpine beauty. Psst: Minus the opposite land area with constant noise in the morning due from construction, it will be better.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1978
  • Number of Rooms: 84
Phone:+41-279662611
When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 9 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy fondue at Restaurant Tapas & Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

You might be wondering

What are the check-in and check-out times at Hotel Ambassador Zermatt?

Check-in time at Hotel Ambassador Zermatt starts at 15:00, and check-out time is by 11:00.

Does Hotel Ambassador Zermatt have a pool?

Yes, Hotel Ambassador Zermatt has a swimming pool for guests.

Are pets allowed at Hotel Ambassador Zermatt?

Yes, pets are welcome at Hotel Ambassador Zermatt, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Hotel Ambassador Zermatt?

Room prices at Hotel Ambassador Zermatt vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at Hotel Ambassador Zermatt?

The cancellation policy at Hotel Ambassador Zermatt depends on your room type and booking terms.

Does Hotel Ambassador Zermatt offer airport transfers?

No, Hotel Ambassador Zermatt does not provide airport transfers for guests.

About This Property

Nearest Train StationZermatt Station
Distance to Train Station0.2KM
Average Price FromAED2033
Hotel Star Rating4