Family-friendly Hotels in Zhangjiajie

The service very good. The housekeeping staff who brings us the snack every night during our stay, (A Dan) is very nice & friendly 😊 we loved our stay here will definitely stay here again when we visit Zhangjiajie. Ayi A Dan is very warm and kind, she welcomes us with love and provides us with nice snacks at night. The tour service advisor also provides good service for our trip. The tour guide was kind and outgoing, really friendly to our family and provides us with interesting facts and information about the surrounding areas we visit. The hotel room was very exquisite as the room was very clean and was comforting. The bed sheets were clean, the bathroom was clean with great compliments as well as the cupboards having more condiments which help the experience a lot. Overall, the room was great with comforting condiments and was very clean towards customers and that the laundry room was free which helped us a lot during our stay at the hotel.

I booked this hotel for my mom since my husband and I stayed there a few years ago and had an amazing experience. However, she said that no one would speak to her in any English (when we were there, everyone was very helpful and the manager was foreign). She also had a bad experience with a massage she booked. She thought she could charge it to the room, but the woman demanded cash, then once she paid, wouldn’t let her out of the room until she gave an extra tip. Apparently that was the only word she said in English the whole time. I’ve never been expected to tip in China, so this seems like they’re taking advantage of foreign guests who may not know better. The hotel is very conveniently located within walking distance of the national park, but the concierge tried to get her to take a taxi for way too much to a different gate. Luckily, she called me to ask if that was worth it and I told her, “no, don’t take a ¥50 taxi to another gate when you’re less than 1km from one of the main gates.” It just made her start to feel uncomfortable that everyone in the hotel was trying to trick her. It’s a shame because the hotel is lovely and the breakfast is actually quite good, which my mom said is still the case. But she had a very mixed experience where the hotel was great, but the staff didn’t make her feel well taken care of. Very different from my husband’s and my experience a few years ago.

Have stayed here during our visit to Zhangjiajie mountains for 4 nights. It was chosen between several hotels in the area and the choice was absolutely right. We really enjoyed our stay in Harmona. The resort has a unique location in a forest between mountains, so u can feel all the beauty of nature. Also very welcoming stuff here who always try to make your stay more comfortable doesn’t matter that time is it. Especial thanks to Cherry, who assisted us all the time and to Nancy from the front desk and Huhuayong the driver. The position of the resort is perfect for visiting main attractions - forest park, canyon, dragon cave - just 10-15 minutes drive and give you all the opportunities of forest silence in the evening after busy day in the crowd. All amenities are good and usable - hot springs, restaurants, tea house etc. And landscape of resort is perfect. The view from the room in 8th floor is wonderful.

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

My girlfriend and I really enjoyed the place as we could see the amazing natural landscape within Zhang Jia Jie National Park from the comfort of our room. The staff there were really helpful in helping us check in and also offered to drive us to the gate to enter the National Park. Room is very spacious and cosy.

One of the best hotel stays we have ever had in China. Amazing hospitality and the most delicious breakfast everyday. My girlfriend is a picky eater and she devoured their wonton soup. I would stay here again in a heartbeat. The bed was very comfy and the view outside of the room was phenomenal. I came to Wulingyuan for all of the amazing hiking and scenery but every morning we wanted to relax in our room because of how cozy it felt. Staff was amazing, and even drove us to get food late in the evening instead of allowing us to call a taxi. He went over the best forest park routes for us and reccomended a great, affordable massage therapist. Ask for therapists #82 & #50. And one of the highlights of our stay that I believe emphasizes the caring nature of the family running the hotel is that the night we arrived, they rescued 2 baby kittens and created a place to shelter them. As animal lovers, we really appreciated that. Cant wait to return!

The hotel is next to the start of the cableway for the Tianmen mountain. Staff is great, the rooms are good (only negative note is the carpet, that is a bit dirty due to many years and also there is some paper on the walls that is not super clean but ok, nothing major). Air conditioning works great, breakfast is good and the service also (room is made every day!). We strongly suggest this place and we will for sure come back

We had an amazing stay at Forest homestay at sunrise. The homestay is a short 5 minute drive from the west gate of the National Park which is much quieter and with smaller queues. The service we received was excellent, in particular from Mr Wu (小吴) who was extremely helpful in planning an itinerary tailored to our schedule and organised all of our tickets for us. He helped us to plan a route which avoided the crowds for most of the day. The hotel had stunning views of the mountains, complete with an infinity pool and a restaurant with delicious local food. We highly recommend staying here!

We had a very nice stay, we stayed 3 people in one room. The room we stayed in was very big and had its own unique style. It was very clean. The hotel is very close to the South Gate of the park. It's a little hidden away from the road, but they were very quick to come and pick us up and drove us to the park entrance every day free of charge. Breakfast eggs come from free range chicken on the ground and they were excellent. Over all the food was very good. It's a small hotel run by a family and they are all very nice and helpful with planning your stay. Location is beautiful. We really enjoyed our stay.

Great place. Absolutely fantastic. We didn’t have a room with a perfect view but we had an amazing room nonetheless and was surrounded by the beautiful mountains. And the clerks were amazing. Truly helpful and friendly with everything. If you’re travelling talk to the taxi drivers (provided you can speak Chinese) they can help you organise a lot better than any travel agent as they know the city. And this was amazing advice the clerks also confirmed.