Country Garden Phoenix Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zhangjiajie

Country Garden Phoenix Hotel

No.10 of Gourmet Hotels in Hunan
NO.1 Bigui Garden Banping village, Shati township, Yongding District, Zhangjiajie, Hunan, 427000, China
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Hotel architecture combines eastern and western culture essence, the  Show More
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hotel overview picture
Last booked 1 hr ago
Highlights
Airport drop-off available
Superb views
Delicious breakfast
Free parking
Lots to do
Amenities
Priority airport drop-off
Station pick-up service
Priority airport pick-up
Station drop-off service
Taxi booking service
Languages spoken at front desk
Billiards room
Table tennis room
All Amenities
Property Description
Hotel architecture combines eastern and western culture essence, the  
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4.6/5
Very Good
Good service and quality for what you pay
All 1,761 Reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(21.5 km)
Train: Zhangjiajie West Station
(12.8 km)
Train: Zhangjiajie Railway Station
(21.7 km)
Landmarks: Zhangjiajie Country Garden International Tourism Resort
(<100m)
Landmarks: Zhangjiajie Longcheng Live Ammunition Outdoor Shooting Range
(2.0 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Forest Suite - with View (2 beds)
5

Forest Suite - with View (2 beds)

1 Double bed and 1 King bed
70-90m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Parent-child Room
5

Parent-child Room

2 Double bed
55m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Villa - 2-Bedroom
5

Villa - 2-Bedroom

4 Single bed
120-200m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Private entrance
Room Details
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Presidential Suite
6

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
620m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Deluxe Room (2 Beds) (Terrace)
5

Deluxe Room (2 Beds) (Terrace)

2 Double bed
40-50m² | Floor: 1-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Cute Family Room
6

Cute Family Room

1 Double bed and 1 Queen bed
55-65m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Deluxe Room (Double bed) (Terrace)
5

Deluxe Room (Double bed) (Terrace)

1 King bed
40-50m² | Floor: 1-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Comfy Family Room
4

Comfy Family Room

3 Single bed
55-60m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Guestroom - 3-Bedroom, Courtyard-View
6

Guestroom - 3-Bedroom, Courtyard-View

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
170-235m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Private entrance
Room Details
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Royal Suite
5

Royal Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Family Suite
8

Family Suite

2 Double bed and 1 King bed
80-100m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Forest Suite - with View
4

Forest Suite - with View

1 Queen bed
70-90m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Superior Room (2 beds)
6

Superior Room (2 beds)

2 Double bed
40-50m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
Room Details
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Forest Room - with View (Double bed) (Balcony)
5

Forest Room - with View (Double bed) (Balcony)

1 King bed
55-65m² | Floor: 1-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

4.6/5
Very Good
1761 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.7
  • Service4.6
Average for similar properties in Zhangjiajie
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
Good service and quality for what you pay
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 5, 2024
The hotel is amazing, service, cleaness and facility wise We absolutely satisfied. The breackfast was included and was international and Absolutely delicious. Great variety. The only thing that upsad us was, the fact that tbe swiming pool didn't workbut other wise the hotel is like palace. Its 15 min drive from the main attraction, so wherever wr go we use a taxi. We had 2 nights and 3 days, was amazing taht we visited Avatar mountain and the glass bridge along with so many other activities
C‍H‍A‍N‍G‍M‍I‍N
September 28, 2024
good. clean
s‍a‍i‍n‍a‍t‍h‍ ‍p‍e‍n‍u‍g‍o‍n‍d‍a
September 3, 2024
Very nice location in Zhangjiajie and the room had the scenic Mountain View with bath tub and really liked the stay and also had a vast range in breakfast will recommend to stay whenever you are in Zhangjiajie
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 6, 2024
The place was nice, cleaning staff were friendly and courteous. But had Difficulty finding transportation to attractions area.
F‍r‍a‍n‍s‍c‍i‍o‍s‍ ‍M‍i‍c‍h‍a‍e‍l
July 20, 2023
Our flight was cancelled and only rescheduled a day later, we decided to stay at this hotel for its luxury amenities and facade. We were very wrong to book a room at this hotel. This hotel looks luxurious but it is far from it. The hotel is falling apart and many of the advertised amenities do not work or are suspended. We specifically booked a room at this hotel to spend the day at the pool only finding out the next day that the pool opens at 2pm and we are supposed to check out at 3pm. Also the room and bathroom fixtures are breaking off and the hot water wasn't working when I wanted to take a shower at 10am. Also the inside of the hotel was blistering hot as they do not turn on the air-conditioning in the hotel lobby, restaurant or corridors. The room air conditioning was also atrocious we put the room temperature on the coldest but it didn't really work. The breakfast was also very low budget as the selection was very limited for western pallets. The view and location of this hotel looks amazing but do not be deceived by the facade as this hotel is terrible. DO NOT STAY HERE. This hotel is going out of business and you will only waste your money.
Y‍o‍k‍a
December 6, 2023
Great place. Absolutely fantastic. We didn’t have a room with a perfect view but we had an amazing room nonetheless and was surrounded by the beautiful mountains. And the clerks were amazing. Truly helpful and friendly with everything. If you’re travelling talk to the taxi drivers (provided you can speak Chinese) they can help you organise a lot better than any travel agent as they know the city. And this was amazing advice the clerks also confirmed.
B‍i‍l‍l‍y‍ ‍B‍a‍t
January 30, 2023
It's a very large and nice hotel. The rooms are large and spacious, though the staff don't speak much English, they were very helpful nonetheless. It's close the national forest park, and not too far away from the station. Breakfast is nothing special, if given the option, I'd prefer not to eat.
A‍b‍d‍u‍r‍ ‍r‍a‍h‍m‍a‍n
November 26, 2024
Very very good

Services & Amenities

Table tennis room
2 Restaurants
Cardroom
Conference room
Gym
Kids' club
Playground
Multi-function room
2 Restaurants
张家界碧桂园凤凰酒店·凤凰轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
碧桂园布兰卡西餐厅
Business hours: [Mon - Sun] 06:00-02:00 the next day
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.5m in height
CNY 45.00 (approx. SAR 23.31) per person
Children over 1.5m in height
CNY 88.00 (approx. SAR 45.58) per person
Adult
Buffet:CNY 88.00 (approx. SAR 45.58) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 300.00 (approx. SAR 155.36) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2015
  • Renovated: 2019
  • Number of Rooms: 1026
Hotel architecture combines eastern and western culture essence, the  

lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,  highlight the noble qualities of the five-star

Frequently Asked Questions

What are the check-in and check-out times at Country Garden Phoenix Hotel?

The check-in time at Country Garden Phoenix Hotel is 14:00 and the check-out time is 12:00.

Does Country Garden Phoenix Hotel have a swimming pool?

Yes, Country Garden Phoenix Hotel has a pool.

Are pets allowed at Country Garden Phoenix Hotel?

No, pets are not allowed at Country Garden Phoenix Hotel.

Does Country Garden Phoenix Hotel provide breakfast?

Yes, Guests staying at Country Garden Phoenix Hotel can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Country Garden Phoenix Hotel?

Prices at Country Garden Phoenix Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Country Garden Phoenix Hotel?

The closest airport is Zhangjiajie Hehua Airport, and it is about 28 mins from hotel by car (21.5 km).

What is the cancellation policy for Country Garden Phoenix Hotel?

The cancellation policy for Country Garden Phoenix Hotel varies depending on the type of room and booking conditions.

Does Country Garden Phoenix Hotel offer airport transfer services?

Yes, Country Garden Phoenix Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportZhangjiajie Hehua Airport
Distance to Airport22.14KM
Nearest Train StationZhangjiajie West Station
Distance to Train Station12.81KM
Average Price FromSAR1029
Hotel Star Rating5