Zhangjiajie Mercure Hotel
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1 room, 2 adults, 0 children
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Zhangjiajie Mercure Hotel
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Building A, No. 18 Ziwu Road, Yongding District, Zhangjiajie, Hunan, China
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Last booked 4 hrs ago
Highlights
Free parking
Delicious breakfast
Free airport drop-off
Newly opened
Ideal locationAmenities
Restaurant
GymFree
Private parkingFree
Priority airport pick-upFree
24-hour front desk
Luggage storageFree
Priority airport drop-offFree
Taxi booking service
All amenities
Property Description
Zhangjiajie Mercure Hotel is located in Yongding District, Zhangjiajie. It is located on Ziwu West Road, the main road of the city. It is strategically located and convenient. It is adjacent to Gourmet Hourong Street, Seventy-two Strange Buildings, Tianmen Mountain and Qixing Mountain Scenic Area. It is about 40 minutes' drive from Wulingyuan and National Forest Park, and Zhangjiajie People's Hospital. It's about a 10-minute drive, so you can walk to every destination. The Mercure brand was founded in France in 1973. It is a medium and high-end brand under Hworld. As the first Mercure brand in Hunan Province, Mercure Hotel in Tianmenshan Center, Zhangjiajie, is characterized by French romantic decoration style and the main tone is red wine. Mercure cooperates with Lin Zinan, a famous Chinese graffiti artist, to express For the understanding of urban personality and local culture, create unique lobby murals for each Mercure hotel. The hotel has 153 intelligent rooms, a breakfast resta.
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9.2/10
The service was lovely and the breakfast varied. I liked the stay in that hotel.
All 60 reviews
Surroundings
Airport: Zhangjiajie Hehua International Airport
(6.1 km)
Train: Zhangjiajie Railway Station
(4.9 km)
Train: Zhangjiajie West Station
(6.3 km)
Landmarks: Ziwu Park
(810m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Privilege Twin Bed Room
2 Single bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Superior Queen Room
1 Queen bed
28m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Deluxe Suite
1 Queen bed and 1 Sofa bed
58m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Privilege Suite
1 Queen bed and 1 Sofa bed
58m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Standard Queen Room
1 Queen bed
28m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Deluxe Queen Room
1 Queen bed
28m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
6
Deluxe Family Suite
1 Queen bed and 1 Sofa bed
58m² | Floor: 3-8
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Privilege King Bed Room
1 Queen bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Standard 2-bed Room
2 Single bed
26m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Smart room controls
Check Availability
4
Superior 2-bed Room
2 Single bed
28m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
4
Deluxe 2-bed Room
2 Single bed
28m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Check Availability
5
Queen Room
1 Queen bed
26m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Shower
Smart room controls
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Very Good
60 reviews
27 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.2
- Location9.1
- Service9.2
Average for similar properties in Zhangjiajie
Review summary
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Service Quality: Guests frequently praise the hotel's attentive and warm service, with staff described as welcoming, efficient, and helpful. Many guests appreciated the thoughtful touches such as breakfast bags for early departures and warm silver ear soup at night.(based on 26 reviews)
Anonymous User
October 14, 2025
The service was lovely and the breakfast varied. I liked the stay in that hotel.
M490124****
November 12, 2025
酒店環境非常舒適。免費停車場位置充足，不用到處找車位，就在酒店大堂外面，特別方便。到天門山和七十二奇樓十分鐘左右，交通太便利了。房間裏有小冰箱，買的水果、飲料放進去保鮮剛好，工作人員還主動給了提供了遊玩攻略，真的特別貼心。
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M489712****
November 11, 2025
來張家界多次，這家美居酒店是最滿意的。位置好，去天門山、南門口都方便，周邊配套齊全，買東西、吃飯都不用愁。房間設施新，全屋智能控制，操作簡單。床墊舒服，睡眠質量特別好，早上起來神清氣爽。自助早餐的米粉超好吃，配料多，還能自己加辣，很合口味。
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Fanrenlaobi
October 24, 2025
服務員伍芹穿着苗族服飾，漂亮又可愛，服務態度特別好👍👍👍周邊配套景點和美食都非常方便！房間設施齊全，洗衣服還有人幫忙疊好了！👍👍👍
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M894471****
October 27, 2025
這次張家界之行選對酒店了！張家界美居酒店位置簡直是黃金地段，去天門山索道和七十二奇樓開車10分鐘即可。房間裏的智能設備超方便，金可兒床墊軟硬度剛好，爬山累了躺上去瞬間放鬆，衞生也沒話説，衞生間乾濕分離，連洗漱台縫隙都擦得乾乾淨淨，下次來張家界還選這！
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M259813****
October 17, 2025
房間很不錯，乾淨整潔，應有盡有，窗簾都是可以躺在床上自動遙控的，很温馨方便舒適；
床睡起來很舒服，整晚舒適睡眠；
高層房間也能眺望遠處的天門山，第一次見還以為是海市蜃樓；
服務真的是非常的棒了，簡直無可挑剔，還有私人管家服務，響應速度快服務質量高；
總的來説，非常好的酒店，去不同城市都會選擇美居，性價比極高👍🏾
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M334742****
October 8, 2025
酒店是新店，設施還可以，不過不像今年才開業的新店，房間配套設施一般，沒有一次性馬桶墊，還是我們從上家民宿酒店帶過來的，希望可以提供一次性馬桶墊；還有窗户那裡竟然用的魔術貼的紗窗，窗户看起來老舊，不像新店的設施。早上退房樓道都是黑的，連燈都不捨得開嗎？早餐需要吐槽的點就有點多了，基本沒有服務，從進門到離開，兩個服務員一直站那裡，不知道是幹嘛的；想吃點饅頭，包點都是涼的，果盤區域沒有盤子，需要我走到打菜區拿盤子折返回來取水果，希望進行改進；還有一個類似管理人員，在那裡不停打蒼蠅，感覺莫名其妙。美居作為華住的中高端酒店，本來以為服務不錯，結果感覺很一般，希望進行改進提升吧！
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Anonymous User
October 10, 2025
住他們酒店就倒黴吧，餐廳和大廳衞生間都有蚊蟲，並且入住後腿部過敏成這樣，不知道是蟲子咬的還是過敏成這樣，至今沒好頭，吐的紅黴素，都怕留疤，酒店也沒給好的售後，攜程介入也衹能處理房費八折處理。無法無天了，準備衞健委和12315投訴，
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Services & Amenities
Most popular amenities
Restaurant
Gym
Free
Private parking
Free
Priority airport pick-up
Free
24-hour front desk
Luggage storage
Free
Priority airport drop-off
Free
Taxi booking service
Station pick-up service
Free
Service robots
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Free
Restaurant
Gym
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Station drop-off service
Free
Station pick-up service
Free
Priority airport pick-up
Free
Priority airport drop-off
Free
Business services
Coworking spaces
Conference room
Additional charge
Postal service
Wedding service
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Self check-in kiosks
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Tour and ticket booking service
Public areas
Elevator
Service robots
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Health & wellness
Gym
Free
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Free
Ironing service
Laundry service (off-site)
Laundry service (on-site)
Free
Facilities for children
Children's slippers
Children's toys
Children's toothbrushes
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
The property will provide check-in details after booking
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-09:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children over 1.2m in height | CNY 58.00 (approx. DKK 53.01) per person |
Adult | Buffet:CNY 58.00 (approx. DKK 53.01) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 153
Phone:+86-744-2186688
Zhangjiajie Mercure Hotel is located in Yongding District, Zhangjiajie. It is located on Ziwu West Road, the main road of the city. It is strategically located and convenient. It is adjacent to Gourmet Hourong Street, Seventy-two Strange Buildings, Tianmen Mountain and Qixing Mountain Scenic Area. It is about 40 minutes' drive from Wulingyuan and National Forest Park, and Zhangjiajie People's Hospital. It's about a 10-minute drive, so you can walk to every destination. The Mercure brand was founded in France in 1973. It is a medium and high-end brand under Hworld. As the first Mercure brand in Hunan Province, Mercure Hotel in Tianmenshan Center, Zhangjiajie, is characterized by French romantic decoration style and the main tone is red wine. Mercure cooperates with Lin Zinan, a famous Chinese graffiti artist, to express For the understanding of urban personality and local culture, create unique lobby murals for each Mercure hotel. The hotel has 153 intelligent rooms, a breakfast resta.
Frequently Asked Questions
What are the check-in and check-out times at Zhangjiajie Mercure Hotel?
Check-in time at Zhangjiajie Mercure Hotel starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Zhangjiajie Mercure Hotel?
Does Zhangjiajie Mercure Hotel have a pool?
No, Zhangjiajie Mercure Hotel does not have a pool for guests.Does Zhangjiajie Mercure Hotel have a pool?
Are pets allowed at Zhangjiajie Mercure Hotel?
No, pets are not allowed at Zhangjiajie Mercure Hotel.Are pets allowed at Zhangjiajie Mercure Hotel?
Does Zhangjiajie Mercure Hotel serve breakfast?
Yes, Zhangjiajie Mercure Hotel serves breakfast for guests. Breakfast options include Western, Chinese style. Does Zhangjiajie Mercure Hotel serve breakfast?
How much does it cost to stay at Zhangjiajie Mercure Hotel?
Room prices at Zhangjiajie Mercure Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Zhangjiajie Mercure Hotel?
How to get to Zhangjiajie Mercure Hotel from the nearest airport?
The nearest airport is Zhangjiajie Hehua International Airport, located about 13 mins from hotel by car (6.1 km) away.How to get to Zhangjiajie Mercure Hotel from the nearest airport?
What’s the cancellation policy at Zhangjiajie Mercure Hotel?
The cancellation policy at Zhangjiajie Mercure Hotel depends on your room type and booking terms.What’s the cancellation policy at Zhangjiajie Mercure Hotel?
Does Zhangjiajie Mercure Hotel offer airport transfers?
Yes, Zhangjiajie Mercure Hotel provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Zhangjiajie Mercure Hotel offer airport transfers?
About This Property
| Nearest Airport | Zhangjiajie Airport |
|---|---|
| Distance to Airport | 6.21KM |
| Nearest Train Station | Zhangjiajie Railway Station |
| Distance to Train Station | 4.92KM |
| Average Price From | DKK421 |
| Hotel Star Rating | 4 |