Liliana
March 13, 2025
There are really no words to describe how horrible and dreadful this place is. I don't know how Trip.com lists it as a hotel. It's a pigsty. It's already scary to enter the elevator, dirty and broken for years; this is on the second floor. It's not a street-facing hotel with ID. From the start, the woman who helped us insisted we had to buy tickets and transportation. When we paid her 1,042 yuan, she told us no, that she couldn't do it that day, but that we could go somewhere else. In short, she wanted to scam us. After insisting for an hour, we got our money back, losing 40 yuan in the Alipay fee. The next day we bought tickets at the other hotel for 600 yuan! The room was freezing cold, the air conditioning didn't work, there was no toilet paper or tissues, the bathroom smelled terrible of cigarettes and urine, and the comb had hair from the previous guest. When I went to ask for toilet paper there was no one at reception until the next day Free tea, coffee maker, snacks and minibar is a lie, they do not offer any of that. The photos are retouched to make it look nice. The door handle is secured with tape. The view is to an alley that at 3 in the morning we were woken up by noises and screams, I wanted to get up and leave, we have been traveling on our own in China for a month, I have never seen such a horrible place, Trip should stop offering it, it is ruining the stay for people who trust them.
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