Pet friendly Hotels Zhangjiajie

Xiahua contacted me days prior to arrange the airport transfer. She was able to assist on time and we were picked up at Hehua Airport. Hotel is 8min drive from airport. When we arrive, we were helped with our luggage and checked in early at our room. Room is spacious. Staff were helpful. Breakfast buffet is okay, and can be improved. Gym is bare minimum, maybe because some of the floors are still under renovation. Special note to Shanshan for making us berry tea while waiting for our airport drop off. Really helpful. Overall, appreciate this humble abode during our stay in Zhangjiajie.

⭐⭐⭐⭐⭐ Amazing Rooftop Hotel with Breathtaking Views! Staying at this rooftop hotel was an unforgettable experience! The stunning views of Tianman Mountain from my room were absolutely mesmerizing—waking up to such beauty in morning was a dream. Plus, watching planes take off and land at the nearby airport added a unique charm. The room was spacious, clean, and perfectly positioned to maximize the panoramic scenery. Whether sipping coffee at sunrise or relaxing at sunset, the vista never disappointed. The mattress was absolutely a bit hard for my liking, but overall, 99% loved the room. The combination of mountain serenity and airport energy made this stay truly special. I love the street food, and everything was written within walking distance. And unforgettable experience Wish I had more time to stay but I have to return to Canada, Unfortunatel.y😊 Highly recommend for anyone seeking a hotel with unbeatable views and a memorable experience!

The best service I ever had from a hotel. It's a family-run hotel where you can add the receptionist on wechat and he responds extremely fast. The receptionist helped create itineraries to explore Zhangjiajie's many parks. At first, we weren't sure if he was trying to sell us tours or packages for profit but all the advice he gave us was for free! When we explored the park, we found his advice to be so helpful since we moved against all the tour groups and heavy traffic, avoiding lines and long waits for pictures. We were kind of difficult and had to ask for refunds for tickets last minute because of personal reasons, but he still helped and fulfilled our requests. Truly the best service ever. Also, we had a third friend who stayed with her dad at a separate 5 star hotel, and the receptionist made sure to help them buy discounted tickets despite not even being guests at the hotel. She said this hotel's service was even better than their 5 star hotel's! Her dad often called him for help while we were at the park and he would always pickup. At the end, he gave us free Zhangjiajie magnets!

Mixed feelings on this hotel. The services provided by the proprietor was superb. But the front desk lady who assist in our expedition booking was unprofessional, or should I say lazy. Anyway, the proprietor has make it up and delighted us in many ways. Nostalgic ambience, decent room facilities, average breakfast and acceptable overall hospitality. There’s restaurants and groceries within walking distance. Offers free pick-up and drop-off when arranged.

The room is clean and hygienic with a reasonable layout and complete facilities. Their hot shower is very comfortable, with strong water pressure and hot water. Their bed is also very warm and comfortable to sleep on. The girl at the front desk is also very enthusiastic. She helped us introduce the itinerary route, gave us a map, and bought tickets for the scenic spot on our behalf. There are discounts, which saved us a lot of time.

A highly recommended homestay, the surrounding environment is particularly good, the rooms are particularly clean, the facilities are particularly novel and intelligent. The owner picked us up at the south gate of the scenic area in the morning, and we arrived at the entrance of the scenic area in a few minutes, which was very convenient. The food cooked by the owner was also delicious, and he enthusiastically made tea for us. It was a very satisfactory experience. I strongly recommend this homestay.

The service at the hotel was excellent, and the staff were exceptionally friendly and helpful. I’d especially like to mention Zhang Xiaoyuan, who went out of her way to assist us—despite our language barrier, we communicated smoothly via WeChat and Google Translate, which was greatly appreciated. We also got a free pick up service in a luxury van and managed to check in early - you also get a free tea experience on the 7th floor. The hotel’s location is very convenient, just a 15-minute walk from the east gate of the national park. There are also several restaurants within a 5 to 10-minute walk, offering plenty of dining options. Breakfast was enjoyable, with a good mix of options including some Western choices like toast, cakes, and watermelon. The freshly made rice noodles and eggs stood out as the highlights for me given that I’m gluten free and vegetarian. Our room was comfortable and well-equipped, featuring a Japanese toilet and a soothing hot tub—a lovely touch for relaxing after a day of exploring. The king-sized bed provided a great night’s sleep. Overall, I highly recommend staying here for a few days if you plan to spend time in the national park.

First of all, this is my second time in zhangjiajie, and this service was the best. The lady from the reception helped us book all tickets to the national park and the tianmen mountain and even took the time to plan a custom itinerary with us. This was the best service I've seen so far. She is also always available on WeChat if questions during our stay arose. The room was really spacious and clean. Unfortunately the door lock didn't work, but you can open it only with the room card anyway. The room was cleaned everyday and bed sheets were made too. We also got fresh water bottles daily (high quality ones). The room features a tea set including dried tee to make traditional gongfu tea, which was awesome. During the night, if you are a light sleeper, better get some ear protection since the street in front of the hotel can be loud at times. But the bed was really comfortable. The bathroom was really big. I loved the rain shower and the big bathtub. The tap of the tub was damaged which was a little inconvenient. The room also features coat hangers to dry clothes, since the hotel also provides a laundry room with clean and powerful washing machines (which saved us honestly haha). The rain shower is amazing, the temperature was also great. A little downside was that the shower gel was empty, which can easily be requested for refills (we used our own). Apart from that we got vanity kits, tooth brush kits and so on. The hotel's location is amazing. To the tianmen cable car it's a 5 min Didi ride (2 km). To the national park it's 30 min by Didi. There are many restaurants and shops, a pharmacy and supermarket in the vicinity (5 min by foot). And each time we returned, they treated us to tea! I can really recommend this stay and will definitely book it again when I come to zhangjiajie again.

We stayed in the hotel for 2 days. The location was perfect, close to Tianmen mountain and other nice places. We enjoyed the cozy atmosphere of the hotel, the purple color, and the music in the room, connected by Bluetooth. Nice restaurants were close and McDonald's was 2 km away. This is a nice place to stay!!💕

This hotel location is amazing as it's only a few steps away from the bus coming from ZJJ Central railway station. Being at Wulingyuan it's easy walking distance everywhere. Also the breakfast is delicious with lots of local cuisine! The service is excellent as well. Truly value for money