GGuest Userđ¨ XiFuWan Resort Hotel â Wulingyuan, Zhangjiajie (June 12â16, 2025)
â Overall Rating: 5/5
1. Hotel Experience & Unmatched Hospitality
My stay at XiFuWan Resort Hotel was truly unforgettableâone of the most heartfelt and sincere displays of hospitality Iâve encountered in all my travels. A family-owned hotel opened in 2024, it makes you feel like a guest in someoneâs home rather than a commercial customer.
As a solo traveller on a spontaneous trip, I had very little planned. The hotel staff kindly helped secure attraction tickets to Zhangjiajie National Forest Park, Tianmen Mountain, and ZJJ Grand Canyon, even managing to get them at slightly lower prices than the official sites. The ownerâformerly with the Zhangjiajie Tourism Bureauâalso provided invaluable advice on routes and timings, tailored to my stay. This made a huge difference in navigating the expansive park efficiently.
2. Cleanliness, Comfort & Amenities
The Exceptional Business Double Room was impeccably cleanâeasily among the cleanest hotel rooms Iâve stayed in. Rather than a work desk, the room had a lounge table and two chairs by the window, creating a cosy spot to unwind and enjoy the scenery.
A wonderful bonus was the complimentary laundry service, which was thoughtful and convenient, especially after outdoor excursions.
3. Generosity & Personal Care
I arrived early in the morning and was offered a free early check-in. On departure day, the staff also offered late check-out due to my evening flight, which I truly appreciated.
When I felt unwell on my first day, the ownerâs fatherâa retired doctorâ kindly offered a medical consultation and continued to check in on me. Their level of attentiveness was deeply moving.
To top it off, the hotel gifted all guests a box of fresh local fruits, reflecting their warmth and generosity.
4. Location, Accessibility & Language Support
The hotel is located in a fantastic areaâpeaceful, yet close to numerous eateries, shops, and amenities. The convenience of having everything within walking distance enhanced the entire experience.
Despite being in a mountainous region, the hotel features a built-in lift, making it very accessibleâsomething thatâs not always common in small towns.
For English-speaking travellers, one of the owners is a former English teacher, which made basic communication smooth and reassuring.
5. Community Feel
The hotel sits beside a local primary school, which added a lovely, heartwarming touch to the environment. Thereâs a strong sense of community and kindness, not only within the hotel, but throughout the surrounding area. For those who value authentic, local experiences, this place feels like home.
6. Final Thoughts
Although XiFuWan Resort Hotel only began accepting foreign tourists a few months ago, it is an absolute hidden gem that deserves more recognition among international visitors. If youâre considering a stay in Zhangjiajie, I wholeheartedly recommend giving this hotel a try. The care, hospitality, and personal touch truly set it apart.
Without a doubt, Iâll be staying here again the next time I return to ZJJ.
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