Guest User
February 24, 2022
We stayed for more than a week and the experience was average, especially the attitude of the customer service. We changed the room once because of the light problem, but we found that there were still cigarette butts. The customer service did not want to solve the problem. They just said that the aunt did not clean it. In the end, they did not change the room light. It was fixed for the second time but there were still some shiny issues and I was too lazy to fix it because of the schedule. I originally wanted to renew but then after 6-7 days of renewal it seemed that the price suddenly increased (not a working day). There was no reason to communicate with the landlord. I don’t want to renew at the original price. I understand that the price increase may be due to internal reasons in the apartment. However, I feel that the customer service did not do a good job in communication. The cleaning lady is quite nice. We communicated several times in the middle. All in all, this time The experience of staying here is not good. I hope it can be improved in the future.
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