Zhangzhou Hotels with Airport pickup service

We got a free upgrade as we are visiting during the lull period. The nice room is nicely equipped, nicely maintained, and has a large balcony looking out at the river. Both the day and night views are amazing. Special shout out to Whitney Huang who took very good care of us at breakfast. We got free entrance to the onsen area as part of the hotel stay - which was amazing.

It was most unusual that we had to pay in advance CNY1,000 when we checked in for only 1 night. Our room rate was CNY427. The following morning when we checked out, the CNY1,000 was refunded immediately and then we paid the actual bill. The lobby, elevator and room were clean and nice. Huge bathtub, spacious room. As our group of 8 checked in late, we had buffet dinner in the hotel. Most of the food dishes were almost empty but the staff were helpful in specially preparing dishes for us. The seafood was fresh but the steak and the other meat dishes of pork, chicken, etc were tough and inedible.

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

We booked the family room, which is like a suite with a living area that it suitable for hosting visitors. Honestly that was the best feature of the room, plenty of space for 3 people to spread out and also for any visitors. There was a weird smell in the room from time to time which we couldn't quite pinpoint. Overall cleanliness was otherwise OK. Do note the location of the hotel is a little hard to find as the hotel is tucked behind another building so there is just a small alleyway for you to get to. Local drivers seemed familiar enough though so if you are getting to the hotel by taxi no issues.

I chose this hotel to stay on my way back to Fuzhou from Zhao'an and went to the nearby Shiyan Botanical Garden. The hotel's service is quite good. Guests staying at the hotel can make an appointment to visit the castle and watch movies. The castle is in the style of a European castle. There is a set of speakers worth tens of millions of dollars on the fourth floor. The listening experience is quite good. The hotel room is large and the staff is very friendly. The food in the restaurant attached to the hotel is also good and the price is reasonable. There are also children's activity facilities outside. It should be a good choice for family travel or team building.

Facilities: Fully equipped and new, with sofas, desks and chairs, and parking lot. Hygiene: clean and tidy Environment: The floor has a good view and the environment is quiet. Service: The service staff has a good attitude and the service is warm and thoughtful, especially the front desk. The breakfast is good, and there are welcome fruits.

Environment: Good location, very easy to find, relatively empty around, although on the edge of the train track, but fortunately, not very noisy. Hygienic: The room is still very clean and tidy. The hot spring pool is not bad. Facilities: The room has a soup pool, you can soak in the soup, it is very convenient and the privacy is not bad. Service: The front desk service is very good, the attitude of the young lady is super good!

The hotel is not far from the high-speed rail station. The hotel is on the second floor. The elevator going up is too small. The front desk upgraded the bed for free. It should be 1.5m to 1.8m.

This is the fourth stop of Suzhejiang, Shanghai, Guangdong and Shanghai. This one has a saying. It is really general. There is no hot air conditioner and hair dryer, but you can add a quilt. There is also a public hair dryer in the corridor. The bathroom is a bit old and the mirror can't be seen. The advantage is that there is a parking lot, which is convenient for self-driving. The boss is very enthusiastic and can solve any problems. For this price, it is barely.

The environment is elegant and the air is fresh. The service attitude is very good, and all questions are answered. There are also places for fireside and team building. It is also very interesting to take the kids for a walk. The breakfast is relatively simple, and I hope it can be richer!