Huanghe Hotel

I booked an executive standard room (Figure 1), but after checking in, I found that the photos of the room were of a special standard room (Figure 2 and Figure 3). I asked the front desk clerk, and he said that there was no mistake about the room, and that the photos were posted by the Ctrip platform and had nothing to do with the hotel. . I was completely speechless. . I complained directly to the Ctrip platform, and the platform customer service was very helpful, and immediately refunded the price difference of the room. But such service from an old hotel in Zhengzhou ruined people's travel mood. . When booking a room, everyone must be careful not to be deceived by the photos! The standard room of this hotel is really very small and very old. It feels like a guesthouse in the 1990s, which is also very speechless. It was only a little after 10 o'clock in the evening when I checked in. There was only one front desk staff in the entire lobby of the hotel, and his attitude was very impatient. The good aspects: the room attendant had a good attitude, the breakfast had a lot of variety and was very good, and the service attitude of the staff in the lobby in the morning was very good

very satisfied!!!