Xiangxing Hotel

I stayed in a twin room on the first day, but the bed in the twin room was too small, so I booked a double room on the second day. Because I was going to Hong Kong the next day, I left at 6 o'clock in the morning. I specifically told the front desk that I would come back in the evening to change rooms. If your twin room is tight, just take out my luggage and open a double room for me. Just go in. When he came back, he refreshed my room card and didn't tell me to change the king-bed room I had booked. I thought it was so late because the hotel had too many rooms and didn't ask me to change. As a result, the deposit of 200 was not refunded. I was really angry because my sister paid the deposit for me. I was not there at the time and I didn’t even know that the deposit was still collected. I checked out on the 8th and my sister asked me about it on the 10th. Will the hotel refund the deposit to you when you check out? I said something about the deposit, and I didn't pay the deposit. She said that when she went to help me open a house that day, she received a deposit of 200 yuan from her. My sister contacted the hotel on the 10th and negotiated repeatedly before returning the 140 yuan deposit. She said that 60 yuan was deducted. I said why the 60 yuan was deducted because there was no consumption. My sister was also very innocent and said she didn't know. I asked her to send the bill. The result was that the price difference of 60 yuan was deducted for no reason. I booked a double bed on the 5th and stayed in a twin bed. I booked a double bed on the 6th and 7th and went to the front desk to tell me that I wanted to change to a double bed. I went to the front desk to swipe my room card every day. They From the beginning to the end, they never told me that the double bed I booked in the next two days was not a twin bed, so I wanted to change rooms. Instead, they deducted the money from the deposit without permission, and the amount of the deduction was not correct.

This is a hotel I personally stayed at. It was newly remodeled, so the interior was very clean, and the price was very reasonable. I was very satisfied because it was located in the center of Zhongshan and Shanxiang, and most importantly, breakfast was included. I plan to stay here next time I visit. thank you

The hotel is very bad. The deposit was deducted even though nothing was used. This is the first time I have encountered this kind of hotel. It is so bad! !