Dalian Xinchen Business Hotel

The beautiful lady at the front desk provides enthusiastic service. The room facilities are all new and clean. There is a coffee bar, tea bar, billiards hall, and you can also play table tennis. The breakfast is excellent, and there is everything to eat, drink and have fun [strong]

The hotel environment is nice and quiet, especially the breakfast is very rich. However, it was around 19:30 on the day of check-in and I still hadn’t had dinner. I quickly ordered a takeaway. When the takeout was delivered at around 20:17, the front desk refused to let it be delivered. It is understandable that meals are served upstairs for safety reasons. Later, the front desk staff said that they would deliver the meal to the room. I was also washing up, but the meal was not brought up after washing. Since the meal could not be delivered, why did they tell the customer that they would drop the meal and bring it up. At this time, I called When I asked, the front desk staff told me that she was the only one on duty now and asked me to wait for a while. I said that I would put the meal in the elevator (two elevators) and I would wait at the elevator entrance on the sixth floor (I can't wear a bathrobe. Go downstairs), but the sister at the front desk disagreed, saying that she met other people in the elevator. I want to ask, can you swipe your card in the elevator to go upstairs? The sixth floor is the top floor. As long as there is no one when you put it in, I am on the top floor. How come other people are there when you press the downstairs button? Anyway, I couldn't deliver it now, and I wouldn't put it in the elevator. Finally, I asked, when can I have a meal? Or should I just say "wait a little while", isn't that annoying? I was really angry and replied, "Do you want me to have dinner in the middle of the night?" Tell me exactly what time I can have dinner. This time, it was fine. I wasn’t alone at the front desk and couldn’t deliver food. After a while, there was a knock on the door. I thought it was over. No, the sister with shoulder-length permed short hair spoke and said, I won’t give it. You put her in the elevator because... I was speechless and asked her, are you trying to reason with me? She denied it, and I said that since it wasn't the case, then don't make people uncomfortable when others want to eat. After saying that, she quickly closed the door, because I didn't close the door, and she continued to talk. I hope the hotel will let its employees understand what service is and don’t let one person’s behavior ruin everything! Attached is a photo from inside the hotel elevator.

A new hotel with a billiards hall on the second floor and a washing machine on the third floor. The interior decoration is nice and very clean. The breakfast has a complete variety and is worth recommending.

Very good, hygienic and clean, comfortable environment, exquisite and rich breakfast, highly recommended, children also like it very much, parking is super convenient, check-in procedure is quick, 👍🏻

I booked a certain maple. We were on a trip and we ran out of rooms, so we found Xinchen! Newly opened! The environment and hygiene are really good👍 Both adults and children are satisfied! The key is that the service is very good. There is a male manager at the front desk who is very patient and professional! Breakfast is also very rich! It's quite peaceful to sleep at night! The pillows and mattress are also comfortable! The egg and cucumber pancake is delicious, I like it very much! Will book again next time! It is recommended to install a frosted film or curtain on the bathroom glass in the room!

Facilities: Complete facilities, including a billiards hall and rich breakfast Hygiene: clean and spotless Environment: New store, everything is good, quiet and good sleep Service: The front desk is very welcoming, so good. I will come again next time.