Aroma Hotel

It was really bad, it was just so dirty and messy! The management was also very chaotic. Next, I want to talk about two weird things that happened during this stay. My colleague checked in and went upstairs to swipe his card to find that a man and a woman were already staying. When I left in the morning, I told the front desk that I would not check out. I would go back to rest after finishing my work at noon and then check out. As a result, I found that the aunt had already gone in to clean. I really exploded! The management is so chaotic!

The front desk service is poor. The waitress blatantly threatened the guest not to say that she was busy. She smiled contemptuously while holding the guest's ID card. If you don't want to let the guest stay, just close the hotel. Do you still expect the guest to smile at you when you are the front desk? When the guest turned around, she stared at the guest and gossiped with the people next to him, saying what this person was like. Hurry up and close the hotel. Thank you

I am very satisfied with this stay. The hotel is clean and tidy, the room is reasonably designed and comfortable.

I registered my license plate at the front desk, but was still charged for parking.

The service attitude is not good! There was a problem with the TV and the service was very slow. The service staff and the engineering department just talked and laughed and left without solving the problem! The front desk also said that you can complain at will!

Hotels that rank high on Ctrip seem to have spent a lot of money to get on the list. However, marketing alone can indeed attract temporary traffic, but the negative impact of such poor or even bad service will offset all marketing efforts. For breakfast, the hotel dining room is quite large, but the variety is average, and the attitude is extremely bad. There is really nothing, so I asked for a powder. When I asked her what kind of powder, she rolled her eyes and pretended not to hear. What's even more disgusting is that because we were in a hurry to catch the bus, the child ate the leftover breakfast and asked the waiter to provide a plastic bag to take away to avoid waste. He even said that he would rather throw it away than take it away. . . I was very angry at the time and complained to the restaurant lobby manager. I didn't expect the lobby manager to say the same thing. . . I complained to the hotel front desk. I didn't expect the hotel front desk to say that this was the restaurant's business and they couldn't do anything about it. 🤙🤙🤙 Thinking of the yellow bath water and the dark tones of the hellish decoration, it seems that anything out of the ordinary can be understood by this hotel. However, as tourists, do you dare to go to this hotel again?