Mercure Zürich City
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zurich
Mercure Zürich City
Vulkanstrasse 108B, District 9, Zurich, Canton of Zurich, 8048, Switzerland
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A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.Show More
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Highlights
Varied breakfast
Ideal location
Pets welcome
Lots to doAmenities
EV charging station
Gym
Sauna
Spa
Private parking
Restaurant
Wi-Fi in public areasFree
Bar
All Amenities
Property Description
A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.
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4.2/5
Very GoodPerfect hotel! Love the cleanliness and the location, would definitely recommend.
All 142 Reviews
Surroundings
Airport: Zurich Airport
(18.8 km)
Airport: Buochs Airport
(74.4 km)
Train: Zürich Hardbrücke railway station
(4.5 km)
Train: Zürich Triemli
(5.4 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
Superior Double Room With Connecting Door
Non-smoking
Connecting rooms
Heating
220V power outlet
Smart door lock
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7
Superior Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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5
Comfort Room-2 Single Beds
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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5
Accessible Comfort Queen Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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6
Comfort Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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7
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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8
Privilege Room With 1 Double Bed And 1 Double Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
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Guest Reviews
4.2/5
Very Good
142 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.2
- Location4.3
- Service4.1
Average for similar properties in Zurich
AI Summary
The rooms are consistently praised for their cleanliness, spaciousness, and comfort. Its convenient location near public transport offers easy access to airports and city centers.
xxyunyixx
November 11, 2024
This hotel really need some room for improvement. Our room lacked basic amenities like toothbrush and bottled drinking water, and the bath towels were old, stained, and even had holes… Would expect cleanliness and upkeep to be better for the price paid.. Furthermore, the staff at the breakfast buffet were unfriendly, unapproachable and seemed irritated both mornings we were there.
On the positive note, the breakfast buffet had a nice variety, and the hotel’s location is relatively convenient, about a 10 min train ride from Zurich HB.
Overall, it wasn’t the experience we expected, and we won’t be returning. For the price paid, it didn’t match the service and amenities level. We can pay the same price for other hotels.
AdventuringAngsuman
April 13, 2025
The property location was great and next to the train station which made it so easy to visit around town . The staff was very courteous and helpful and even gave us an upgrade. Highly recommended as the property has some amazing amenities like sauna as well.
wkaiyeen
September 21, 2024
The good:
(1) Price is decent, located 1 stop away from Zurich HB. Also has Coop and Migros nearby. Some restaurants around the train station but not many choices.
(2) Bed and pillows are very comfortable
The not so great:
(1) No kettle provided, so don’t expect any free coffee / tea in the room, which you will normally expect. You need to get down to the lobby to get hot water which is super inconvenient
(2) No fridge in the room, so expect to consume all cold drinks etc unless you want lukewarm drinks
(3) No safe in the room
Technically, expect a super basic room with just bed, tv and toilet. Not something I expect from a Mercure brand.
Ragnarok0904
September 7, 2024
4 star hotel but the room we got was very minimal - no bathrobes / no sandals / no tea bags nothing.
Location is far from Zürich center but many trains to go to Zurich HB.
Would not recommend for tourist travelers but ok for business travelers
beny meisner
December 13, 2024
Hotel was rather disappointing for a 4* hotel
Rooms clean, rather smallish, no chair
There was a desk which just takes space, too small for a laptop ..so not really clear why in the room
Service in the spa is disappointing. Mentioned 2h before the spa closed to the staff that there is not hot water in the urn, no fruits in the fruit bowl... The answer was simply that there will be tomorrow
Long queue to check in and only one staff member on call
Guest User
June 13, 2024
Hotel is perfect with good service, spacious room, nice gym. It’s about 7mins walk to the train station. Will this hotel again !
Adam
September 24, 2024
Great and convenient location , next to the train station. Many tourist groups in the hotel, had difficult time to get breakfast done. 
Guest User
August 17, 2024
Amazing breakfast! We loved it, great variety and super fresh. Mercure hotel is massive as well, has everything you need with a grocery shop nearby.
Services & Amenities
Most Popular Amenities
EV charging station
Gym
Sauna
Spa
Private parking
Additional charge
Restaurant
Wi-Fi in public areas
Free
Bar
Taxi booking service
Conference room
Additional charge
Multi-function room
Luggage storage
24-hour front desk
Gym
Spa
Restaurant
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 25.00 (approx. AED 112.40) Daily. Reservation not possible
Car charging facilities
Private parking
Additional charge
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Multi-function room
Front Desk Services
Tour and ticket booking service
Luggage storage
24-hour front desk
Languages Spoken
French
German
Italian
Food & Drink
Convenience store/kiosk
Bar
Halal meals provided
Off-site
Alcohol-free rooms (on request)
Public Areas
Elevator
No smoking in public areas
Smoking area
Health & Wellness
Gym
Sauna
Spa
Body care
Cleaning Services
Dry cleaning
Additional charge
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
First aid room
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 29.00 (approx. AED 130.38) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed
Types of pets allowed: dogs
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Renovated: 2023
- Number of Rooms: 319
A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.