VISIONAPARTMENTS Freyastrasse - contactless check-in

The room itself was lovely and very clean, and it’s a short walk to central Zurich. The kitchen was well equipped. Major complaint is that there is no AC and it was scorching hot. I actually appreciate that this is common in Europe, but they could at least have a plug in fan available for guests. Fans are a cheap, one off expense, and that would have made the world of difference. It was so hot that you would sweat in the room just lying there naked. It made it hard to sleep, and there are no screens on the windows so if you opened them, it would let bugs and mosquitos in. So, overall, it was a perfectly good place to stay, but if the weather is hot I would exercise caution - and would highly recommend the property purchase a fan.

The location is great, just a few minutes to the supermarket, tram stop, train station, and bus terminal. However, the indoor appliances are a bit subpar; the bathroom light bulb was broken, and within a few hours of check-in, the kitchen oven caused a power trip. After contacting customer service, a repairman fixed it in about an hour.

Property management is the most incompetent I have ever come across. Didn't prepare at all for a heatwave (which we arrived halfway through) and were unreachable for 2 days when we requested a fan. We slept on the tiled floor with wet clothes on us to cool down as it was absolutely miserable. They also entered our apartment without our persmission to perform a "silicone check" (????) and then said they don't have a duty to inform guests when they intended to enter occupied apartments because it's in the terms and conditions that THEY NEVER SENT. Wildly unprofessional and frankly, downright disrespectful to guests that have paid a lot of money to rent their tiny apartment. They entered our apartment the day prior (when we weren't there) to finally deliver a pedestal fan and apparently couldn't perform the silicone check then, nor the following day when we checked out. We have no idea how many times they entered our apartment without us knowing, we just happened to be there that time. Incredibly unsettling. Their response to these concerns was rude and dismissive, referring back to their terms and conditions (which again, were not provided at any point).

Great location . Nice bathroom. The floor was not clean and sticky. Our accommodation on the ground floor did not allow us to open the shutters all the way up if we wanted privacy .