Hotels in Zürich West, Zurich

Good location, only 20 minutes walking from the main train station and 9 minutes in public transport with several options to travel around the city. They allow you to use their microwave and kitchenware if you bring your own food. Breakfast does not worth for the price you paid. Highly recommended if you are coming to Zurich for few days.

Customer service was great, location is not the best but for its price it's good, very simple room that does the job, and no facilities. Gotta mention that there is another fancier Ibis on the same block and the map sent us there.

Room was facing the tram and it was very disruptive to our rest. We kept waking up multiple times in the night.

Renaissance Zurich Hotel, with its superior location, comfortable rooms, complete facilities and excellent service, has brought a perfect end to my trip to Zurich. I believe that whether it is a business trip or a leisure vacation, this is an excellent choice. Next time I come to Zurich, I will definitely choose here again and strongly recommend it to my friends!

The room is very big, free upgrade to the 10th floor, free access to the bar to eat and drink. Lucky thanks, it's really a good place to stay in Switzerland, I will choose it next time I go, the breakfast is also good, thumbs up, rich variety, large lobby space, you can unload your luggage

Very Good fantastic 1-location Good 2-breakfast Good 3-cleaning Good

Hotel room was clean and modern. Customer service needs a lot of improvement, particularly a receptionist called Natasha. After collecting our luggages from the storage, I proceeded to asked her for the hotel room key as we have yet to check in. She then said ”she wouldn't know anything as I did not provide any details to her”. As a front desk staff, I would think it is part of your responsibility to maybe ask? On another occasion, I asked her if it was okay to get something delivered to the hotel tomorrow as I forgot something and needed it urgently. Her respond was ”Isn't it too late now that I ask her?” The look on her face was a look of annoyance. I told her I could cancel it if it wasn't allowed. Eventually, my item was not delivered as she probably did not cascade the information to the staff on duty the next day. Would appreciate if she could respond nicely, especially when you're in the service line. I'm not sure if it has anything to do with racism?? I've observed that she was very friendly and accomodate a guest of a different race whom asked her for a favour. If you'd like consistently good service, I'd suggest put your money elsewhere. The accomodation doesn't come cheap as well.

Location, good,

Very nice scenery Zurich city center The only drawback is the high price But the hotel gave a lot of gifts Scented cakes, moon cakes and fruits Very considerate I will stay here again next time