Hotels in Unterstrass, Zurich

My experience with this hotel was not that pleasant. Arranged my luggage from Bern to this hotel. It was supposed to arrive on the 15th between 8am - 8pm. I arrived at the hotel around 8:40pm. When enquired if my luggage had arrived, I was informed that it not there yet. I had to call SBB using my IDD since they had no phone in the room, only to be informed that SBB had delivered my luggage on 15th at 8:50am. I went down to the reception and enquired regarding my luggage again, only to find out that my luggage was in their luggage room. The expense incurred on personal account was truly uncalled for. These could have been prevented if the front desk staff checked the luggage room when I enquired initially. On the second day, an engineer opened my door when I was in the bathroom. Maybe he knocked but I couldn’t hear. He said that he’s gonna check the window. Why check on the window when a guest is still in house? I do understand that he’s just doing his job however, this can be done prior to a guest’s stay or could have waited for the guest to check out first. The wifi is not that great too.

The staff (night shift) nor really helpful to show us our room. Our room is in another building ( cross the indoor bridge) snd that's not expected. no air-conditioning until inside the room. Room size and temperature are good. Comfortable bed. No shower door but ok with the curtain. Might need more towels incase the water on the floor.

Location: The hotel is not far from the train station, but walking with large luggage can be a bit challenging due to an uphill path. Taking the tram for just two stops is a more convenient option. During my stay, there was construction next to the hotel, so I had to cross the street to walk on the other side. Cleanliness: The hotel is clean, and housekeeping provided daily room cleaning and fresh towels. Service: Staff were friendly, attentive, and helpful. I was able to leave my luggage in the storage room before check-in time without any issue. Facilities: There’s hot water available for instant noodles and wooden cutlery provided, which was a nice touch. Breakfast was tasty, though the selection was limited — it would be even better with a salad bar.

We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!

This hotel is the most expensive and the worst hotel in Switzerland. The location is a bit far away from the railway station, a 20-minute walk, if bus 15 can be reached. The soundproofing of the room is not good, and the noise of the car outside and the children upstairs can't sleep. Other hotels in Switzerland have free transportation cards, which he does not have. The only good thing is that the capsule coffee machine is good

So first: This is a serviced apartment. It is very spacious, has a kitchen (25 francs a day if you use it), a nice saloon and also a washing machine (free). It is also in a good location and everything is clean. The negative side was that in the bathroom there was no ventilation, so after showering it wouldn't smell good and I needed to close the door. I would try another hotel next time, just to try, but I still fully recommend this hotel. It's really near the train station and the tram station!

Good location very near to the zurich HB. Walking distance to almost all the landmark in zurich. Staff are friendly and amenities are all available. Just note that there will not be aircon during november period.

The location and facilities were good, and the self check-in process was convenient. However, the room had a very unpleasant smell, like ********* or something similar, which made the stay uncomfortable. This issue really affected the overall experience. If the cleanliness can be improved, it would be a much better place to stay.

This is the hotel I am most satisfied with during this trip. The advantages are as follows: 1 The kitchen has complete cooking utensils and tableware 2 The bathroom has a washing machine for washing clothes 3 There are two bedrooms. If you want your children to sleep in one room and you and your lover to sleep in another room, this hotel can satisfy you 4 The balcony is nice and feels good 5 Good value for money You can see the photos for details The disadvantage is that it is still a bit far from the station. If you don't take the bus (I remember that the bus in Switzerland is quite expensive), it takes about 15-20 minutes to walk from Zurich Train Station

Location, good,