A bit dated, but generally a good hotel with clean and comfortable rooms.
Our main grievance was the on-site restaurant where food was poor and the prices extortionate. The “chefs salad” could have been prepared by anyone, and was just a random assortment of meats and salad piled on top of each other. A 22oz draught lager was $14. Despite not mentioning this anywhere, a 15% gratuity is automatically added, and then they also ask for a tip.
We would not return to this hotel based on our experiences at the restaurant.
Location was perfect rates were great.. we were there for a softball tournament the whole team stayed here loved it.. bed was a bit short for my 6'1 boyfriend but not bad..
Highly recommend if staying in the Mesa area. I stayed here for work training nearby. I had a high-floor king room. The beds are very comfortable. I will definitely take advantage of the pool and hot tub next time I stay here again.
I enjoyed my stay here. Clean rooms, good service and I dint have to leave to enjoy a dinner and night out. Convenient apps on the TV so I can watch my favorite movies.
Located in Pinetop-Lakeside, Hidden Rest Cabins & Resort is in a state park, within a 5-minute drive of Apache-Sitgreaves National Forest and Rainbow Lake. This cabin is 2.2 mi (3.6 km) from Unity of the White Mountains and 3.2 mi (5.2 km) from Summit Healthcare Regional Medical Center.
Make use of convenient amenities, which include complimentary wireless internet access and charcoal grills.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring microwaves and DVD players. Your memory foam bed comes with down comforters. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with showers are provided.
Holiday inn is a great hotel with friendly staff. Breakfast was excellent and filling. Full breakfast not continental.
Staff went out of their way to help when my room fridge wasn’t working. They replaced it with a new mini fridge for my room.
I went for a visit to see my son and grandson and hotel staff welcomed my family.
I will return to Holiday Inn in Mesa Arizona again for sure. Thank you .
The hotel is conveniently located, about a 10-minute drive from the scenic area. The surrounding neighborhood is very convenient, with plenty of restaurants nearby. Free parking is available at the hotel. The front desk staff were warm, proactive, and provided excellent service. The hotel offers a good range of recreational facilities, including a swimming pool. However, breakfast was just average.
This place has everything . When we arrived which was about an hour early , they had a room ready for us. I would stay here again. The staff was extremely nice and helpful. The grounds are beautiful and it couldn’t be better located cause it is literally in the middle of everything. This place was just amazing. , I would have to say it was the nicest place I have ever stayed at and the best prices of anybody around there
J.T
Very Good
97 reviews
8.2/10
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8.3/10
Very Good
MMinhuaGreat stay! But it is a pity that the bath water temperature is too low. Because it is supplied to the entire hotel, the water temperature cannot be adjusted. The other accommodation experiences are great!
GGuest UserFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
GGuest UserThe staff at this particular location over the last five years has been the nicest most giving generous employees I've ever encountered among hospitality staff... when I've had problems they've gone above and beyond to help me three different individuals in three different problems three different times you know I've seen a couple of staff come and go and the new staff is just as nice as the old staff so I'm thinking that it has to break down to the owner. it's an older building so it's not the Brits but it's very clean very convenient and they offer as much or more than places that are twice as much
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
CCHUNHENGThe waiter at the front desk is very warm and friendly. I am very humorous when communicating with you. I am also very professional and asked if we are satisfied with the room and breakfast. I can tell him if there is any opinion. The hotel is very cost-effective. I will consider staying at Chandler next time.
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
TTravolicThe room is old, but it’s okay to just sleep for one night, and it’s cheap.
The bathroom smells very musty, very like the smell of things that have not been dried after washing, very stinky!
There are very few types of breakfast.
No cold water is provided, only hot water is provided.
DdilayaydanThe most beautiful thing was breakfast. We compared with other hotels which are we stayed before. They had just cereals. In this hotel there were boiled eggs, muffins, waffles, yoghurt, oatmeal, cream cheese, cereal...
Location was really far from airport because we dont have any car. If you have car, it is ok.
Last thing is cleaning. I disappointed because of this view. Sheets and pillows were really dirty.
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