We had a really great stay at Hotel Ava! The staff were very accommodating from start to finish, and the service exceeded our expectations. The room was clean, spacious, and well-kept. I was pleasantly surprised by the free breakfast—it was delicious and way better than expected. The WiFi was fast, toiletries were provided, and the jacuzzi was definitely a highlight since it was my first time experiencing that in a hotel. For the price, the quality of the stay is impressive. The mini chiller inside the room was also a big plus!
The only downsides were that there was no room number outside the garage (which made it a bit confusing at first), and there were no complimentary bottled water upon check-in.
Overall, a wonderful and affordable stay—I’d definitely recommend it and consider coming back.
Hotel near Malate,Manila17.6% of visitors choose this area
GGuest User2024.11.03
When I arrived at the reception in Hotel Ava, I thought I need to show my booking confirmation. But the receptionist asked for my ID. I have a lot of baggage so it will be hard for me to find my ID. So I asked if I can show the picture of my ID. I understand that they don't allowed me.
But the thing that I don't like is one of the receptionist on Oct. 31, 2024 around 10pm.. Said ”Walang booking booking dito”. I get irritated because they are not professional. Those ******** receptionists treat me as a scammer even I'm not. Luckily I find my ID after the rude comment from that guy. They are not friendly and not smiling to their guests. Not accomodating and ”mayabang”.
But the staff who are assigned to give a pitcher of water are kind. I really appreciate their service.
Hotel near Malate,Manila17.6% of visitors choose this area
AAnonymous User2025.09.02
We always love SOGO's rooms and amenities. Always ginagawang biro ang SOGO but we can't deny the fact na talagang goods yung service and accommodation nila. Even the food actually, given na mahal lang but we're paying for the experience kasi talaga that's why. Always included ang SOGO talaga sa options when it comes to hotel check-in, friendly pa ng mga naga-assist.
worst hotel that ive been booked! manager VIC occupy our garage with out askin our permisson and we paid for it even we dont have a car that time. security and privacy will breached on your side. beware on this place. booked on other hotel if needed!!
The room, location, and friendliness were all satisfactory.
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18 reviews
7.9/10
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JJohn Joshua Delos ReyesWe had a really great stay at Hotel Ava! The staff were very accommodating from start to finish, and the service exceeded our expectations. The room was clean, spacious, and well-kept. I was pleasantly surprised by the free breakfast—it was delicious and way better than expected. The WiFi was fast, toiletries were provided, and the jacuzzi was definitely a highlight since it was my first time experiencing that in a hotel. For the price, the quality of the stay is impressive. The mini chiller inside the room was also a big plus!
The only downsides were that there was no room number outside the garage (which made it a bit confusing at first), and there were no complimentary bottled water upon check-in.
Overall, a wonderful and affordable stay—I’d definitely recommend it and consider coming back.
GGuest UserWhen I arrived at the reception in Hotel Ava, I thought I need to show my booking confirmation. But the receptionist asked for my ID. I have a lot of baggage so it will be hard for me to find my ID. So I asked if I can show the picture of my ID. I understand that they don't allowed me.
But the thing that I don't like is one of the receptionist on Oct. 31, 2024 around 10pm.. Said ”Walang booking booking dito”. I get irritated because they are not professional. Those ******** receptionists treat me as a scammer even I'm not. Luckily I find my ID after the rude comment from that guy. They are not friendly and not smiling to their guests. Not accomodating and ”mayabang”.
But the staff who are assigned to give a pitcher of water are kind. I really appreciate their service.
AAnonymous UserWe always love SOGO's rooms and amenities. Always ginagawang biro ang SOGO but we can't deny the fact na talagang goods yung service and accommodation nila. Even the food actually, given na mahal lang but we're paying for the experience kasi talaga that's why. Always included ang SOGO talaga sa options when it comes to hotel check-in, friendly pa ng mga naga-assist.
LLukeworst hotel that ive been booked! manager VIC occupy our garage with out askin our permisson and we paid for it even we dont have a car that time. security and privacy will breached on your side. beware on this place. booked on other hotel if needed!!
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