Recent Reviews for Canton of Lucerne Hotels

Ibis Styles Luzern City
8.4/5260 Reviews
Pros- * Location is great. Nearby to attractions, train stations etc * Staffs are so good. Great customer service * Breakfast Buffet was excellent with wide varieties Cons- * Don’t look like a 3star hotel. The building needs serious Improvements on second floor. * Don’t take the lift. Got stuck in lift for 6 mins. Thankfully the lovely receptionist lady helped us. She was so good. Thank you * Room heater deserves zero star. Please replace the heaters. * Room attached toilets don’t have a working exhaust fan. Hotel have the potential to be 5/5 if these improvements are done. Great thanks to the lovely hotel reception staffs.
Radisson Blu Hotel, Lucerne
8.4/5137 Reviews
The location of the hotel is OK, but the hotel service is really bad. There are children making noise in the hotel at night, which affects sleep! The most ridiculous thing is that when we were sleeping, the front desk called us and said we were making noise. This shows that the quality of the hotel service staff is really poor. They harassed the guests without knowing the situation. This is the first time I have encountered such a situation in so many years of traveling abroad!
Art Deco Hotel Montana
9.1/575 Reviews
The pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
Cascada Boutique Hotel
9/572 Reviews
I recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center. The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer. The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit. My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
Ibis Budget Hotel Luzern City
7.9/5167 Reviews
First of all, the location was not exactly the most convenient as it was a long walk from the train station although it looked like it is just behind the station. It was a bit hard to find the location at first. Second of all, early check in required significant extra payment, even if we just arrived less than 1 hour earlier. So we decided to head for a brunch instead of paying for the early check in. Third of all, the bathroom was very small, with some privacy concerns. The shower, toilet and basin are separated. In the shower there is no space to put your clothes, and you could only place it near the basin right next to the transparent shower door, which is just separated from the beds with a thin curtain. That also means it would not be feasible to wash your hands after going to the toilet if someone else is taking a shower. There was no hairdryer and any other supplies in the room as well. It was bearable for a one-night stay.
Hotel Astoria
8.1/5120 Reviews
The hotel is in an excellent location, close to the train station, right by the lake, close to the church and various attractions in the old town, and convenient for surrounding facilities such as dining and shopping. The hotel rooms are also very clean and tidy, and the service is in place.
Continental Park
9.1/544 Reviews
I only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.
Barabas Lucerne
8.5/579 Reviews
We had a great stay at this hotel. The staff were courteous. The room was clean. The breakfast which was included in the price was well worth it with a good selection and variety of food. The family room is quite cramped with not much space to keep/open the luggage but for a short stay it is fine. The location is good and at the price point it is a great find. The only issue if any is that we expected the washroom to be outside of the room (the booking page stated external private washroom). This would have been fine but the washroom walls are not fully opaque. So if you are not staying with family might be an issue because people can see your silhouette when you are showering. Apart from that we had a great stay.
Galaxy Apartments Lucerne
7/5117 Reviews
A strange thing happened in the early morning. Around 5:40, when we were still sleeping, the doorbell suddenly rang, waking us up. How could someone ring the doorbell so early in the morning? The bell rang for a while and then stopped. Just as we were about to fall asleep, the doorbell rang again. It lasted for a while and then stopped. This time we were completely woken up and felt a little panicked. After all, we were abroad. When the doorbell rang for the third time, we went to the door to see what was going on. As soon as we walked to the door, we heard the sound of someone rushing downstairs in the corridor. Looking out through the peephole, the lights in the corridor were still on and no one was there. There couldn't be a thief. We suddenly lost all sleep and immediately contacted the landlord on WHATSAPP. There was no reply, so we contacted Ctrip customer service. It was not until 19:57 local time that Ctrip customer service contacted the landlord and told us that the hotel's reply was that because the apartment is located in a public area, it cannot control who rings the doorbell. The doorbell was indeed installed in the hallway. The name of the apartment was clearly written on the bottom of the doorbell. There should be no possibility of pressing the wrong button. Moreover, the doorbell should be set up with a doorbell shut-off function like a hotel, otherwise it will seriously affect the normal rest of the guests and make people doubt the safety. What is worthy of praise is Ctrip's customer service, quick follow-up and responsible attitude. The apartment is about 15 minutes' walk from the train station and about 5 minutes from the old town. The apartment is located next to a small street, and there are no people on the street at night. There is a double bed and a sofa in the apartment. The double bed is not big, and there is something wrong with the spring. It creaks when it moves. The kitchen has an oven, refrigerator, and induction cooker. The hand-held shower head and rod are broken, so it can only be held by hand, which is very inconvenient.
Altstadt Hotel Krone Luzern
9.1/5122 Reviews
Location wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.

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Property Information for Tourists

Total Properties95
Number of Reviews 5,020
Average Price(Weekday Night)AED 1,550
Average Price(Weekend Night)AED 1,589