Latest Reviews for Victoria Hotels

Novotel Melbourne Airport
4.2/592 Reviews
Melbourne Airport
We booked this new hotel out of curiosity and trust of large brand, but quite disappointed The hotel located at an area outside t4, next to the big parking building/bus terminal, but there are no/minimum signage/directions leading to the hotel, while only one arrow at the bus terminal pointing at the big building with the large novotel logo, making everyone thinks that we can access the hotel through the well lighted bus terminal with ease, but sadly there is no crossing facilities between the terminal and hotel, you will need to lift your luggages, jaywalking through two car lane and climbing up the lane islands if you dont want to walk back 200m for the unnoticeable correct route; in fact the only route leading to the hotel from the airport is the side walk OPPOSITE to the big arrow with poor lightings and no signage at all. As a tourist with heavy luggage, thanks for offering the chance to weight lifting. When we arrived and reflect the problem, concierge said they also received similar complains. So nothing has been done to correct the nonsense and good luck to all the up coming visitors. The room is decent to be honest and with a clear view facing the car park building we mentioned earlier, no much to see yet no problem for us too. Bed is soft and comfortable allowing us to have some good rest. However, theres an empty black bottle in the rubbish bin i believed to be the leftover from the last guest, hope the housekeeper can have a closer look in the future. Some facilities have great designs that i would like to greet the designer/procurement and admire their mastermind for installing those equipment and challenge the wisdom of humankind. For instance: the anti-intuitive shower switch for change to top shower or handheld shower head, it is semi cylinder disguised as part of wall mount of the top shower, which is about 1.9m - 2m from the ground, for those who cant find the switch and not tall enough will have to stick with what was preset. Second, the hot water dispenser at the breakfast bar, you can simply press the two buttons on top and nothing would happen, turns out there is an extra sensor you need to block with your thumb and use another finger to press the buttons on top, this can encourage guests to give up on the hot water if no one is around to ask. The breakfast is the most disappointing part, frankly all quality are high standard but the choices are few and basic, simply bacons/ eggs/ veges/ salad/ hams (well the mushrooms are very impressive though), there is also a honey hive (with a rectangular frame) but mostly empty at the middle (at the time of 7am) where the side are hard to spoon out, ppl try very hard but the loose stands make it even harder to spoon out, the frame eventually collapse and guest gave up to take the hive. No staff notice/try to fix the collapsed honey hive/ change to a new one during my whole breakfast ( around half an hour) and remain the same when we left. The pancakes supposed to be eat with the honey are dry and inedible imo too. The price for the hotel is not cheap comparing to the nearing but the standard does not meet up with the price, facilities are new and thats the only advantage on the table. PS: the hotel offer free shuttle to the terminals too, try to mention and book for your shuttle as there are only 3-4 seats if everyone have large luggages, otherwise the concierge will be surprised you did not ask for this hidden service with no mentioning during check in and no timetable ever provided when you check with them in the morning.
Yering Gorge Cottages
4.6/557 Reviews
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
Best Western Melbourne City
4.3/5195 Reviews
Melbourne Central Business District
Even I just spent one night in the hotel, my experience was really good, the service was amazing as the guy from reception is very friendly. The room was smaller than expected but clean that is the most important for me, 7 mins walking distance from the southern station, very convenient location.
Sheraton Melbourne Hotel
4.1/573 Reviews
Melbourne Central Business District
Lara accommodating well verse for their amenities, Pai ,Mandy and Kiz money worth for their massage service and charmaine serving us for the high tea that we have very polite and good service, over all experiences worth celebrating my birthday gift from my children. Happy to recommend to my family and friends. Double birthday celebrations for me and my sister .
Novotel Melbourne on Collins
4.3/5106 Reviews
Melbourne Central Business District
Our first part of our experience was with Cameron from the Service Team. There was an issue in our room 0804 whereby the air conditioning was not functioning and blowing constant hot air ( over 25.5 degrees ) into the room. Cameron was promptly on the scene and explained what he was going to investigate however after a very warm night he himself made all the arrangements with Lisa on the front desk to move us to another identical type room 1304 and assisted us with the move. Cameron's attitude and proactive actions were first class. Well done Cameron. We were on a 4 night prepaid package however after 2 nights we received some distressing news in relation to a critically ill family member . I went down to reception in a very distressed state and spoke with Lisa on the Front Desk who was very empathetic and understanding and could not have been more supportive. Lisa then went and spoke to her Manager and returned and advised that I would be contacted by Luxury Escapes re the situation and our cutting short our holiday . As fortune would have it we were able to get flights back to Sydney that afternoon, got back to our home and off to the hospital to spend 45 minutes with our family member before they passed away. The empathy and personal approach taken by Lisa will remain with me forever at such a critical time in our life. Finally we received an email from Luxury Escapes which stated that Novotel Melbourne on Collins had refund half our prepaid fee and agreed to adjust the package to 2 nights instead of the original 4 nights. The hotel did not have to do that , especially considering the urgent exit we had to make so I thank the Hotel Manager Lisa spoke with as he/she has made that decision . We will be coming back to Melbourne when life gets back to normal and after our experience there is only 1 hotel we will consider staying in and that is Novotel Melbourne on Collins.
Hyatt Place Melbourne Essendon Fields
4.2/5117 Reviews
Melbourne Airport
This hotel has the worst service of any Hyatt I have ever stayed at. The overall staff was absent-minded, and no one ever answered the front desk phone or room service. Several times we had to run downstairs to communicate with the front desk. There are no bathrobes in the hotel, which is the first time I have encountered this.
The Chen - Art Series
4.3/5113 Reviews
Very nice location, I felt like it was very good pricing. They do make up the room every other day, so just need to be prepared for that. Pretty good amenities. The lack of an established pick up/drop off point will be a little awkward. But otherwise I like the place.
Quality Hotel Point Cook
3.6/543 Reviews
No breakfast, no extra bed, suitable for children, convenient location, no parking
The Hamptons Apartments - Port Melbourne
3.9/526 Reviews
The location is very good, it is very convenient to go out for dinner and shopping. You can see the seaside at a glance. The front desk helps to book a taxi for tomorrow. Very enthusiastic. The bad thing is that there is no 24-hour service. For example, at this moment, the room has noise from the refrigerator. I don't know how to solve it. It is very troublesome~ Figure 2 and Figure 3 are a nearby Japanese restaurant~
Melbourne City Backpackers
4.2/5168 Reviews
Melbourne Central Business District
I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!

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Property Information for Tourists

Total Properties1,426
Number of Reviews 51,298
Average Price(Weekday Night)AED 781
Average Price(Weekend Night)AED 869