Hotels With Spa in Alabama, United States

We arrived about 1pm from an long drive and was scared we couldn’t check in and boom soon we walked in we get welcome to embassy how may we help you so we was like want to check in early and the lady with the short hair cut didn’t get her name but wear clear glasses was hold please and called someone and we had a room that was so amazing we was tried from a long drive when getting our keys go to the room to the room was just clean the freshness of the room sheets was warm we love it. Keep up the awesome work everyone 👌

Older property. Carpet was worn, but room very clean, excellent bed and quiet AC/Heat. Was traveling with 25 trailer and parking was a challenge.

The location was great. All persons I engaged with were exuberant, cooperative, helpful and full of smiles. The breakfast was OK, the Bar was Good. Local amenities were plentiful. This is NOT a walk-around place. There are no sidewalks, no crosswalks and heavy traffic. With all the close amenities, you 90% have to drive, just to get across the street. Poor city planning for people / pedestrians.

This hotel is good value for money, clean, spacious, reasonable room layout, large refrigerator, microwave oven, induction cooker, parking lot, next time you come to Auburn must stay here. recommend!

The hotel is very close to the airport and it seems that there is a shuttle bus between the airport and the hotel. The room was very clean, the staff service was good, the breakfast was good, the hotel had a gym and a swimming pool, very good, the only downside was that the bathroom was a bit old.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.

Room was clean and hotel was quiet, but 2 major issues. 1. We arrived a little early. I asked about early check in and was told $20 per hour. I can understand this if housekeepers are still working or if guests were checking in or out, but there were 2 cars in parking lot - one of which was front desk person. We just went shopping for that one hour rather than pay this. 2. Though I requested a non-smoking room, was charged $50 to ensure I didn’t smoke in the room. I asked if guests in smoking rooms had to pay a deposit - blank look. Was told I would get deposit refunded in 5 days after checkout, but had to call 3 times. This gouging for every extra dollar is ridiculous and I will not stay at this chain again.

We had a great stay at this Staybridge. The room was a 2 queen bed studio and had ample room for our family of four (2 adults, 1 teenager and 1 child). It had a fridge, dishwasher, sink, microwave, drip coffee maker that could make a full pot (not one of those onsie/twosie things most hotels have). It even had a 2 burner flat stove top. The location was convenient to walking to many restaurants and points of interest, including the State Capitol and the Riverwalk. The lobby area, where breakfast is served was especially nice. There is plenty of seating and it is nicely appointed. There are board games and a lending library too. My family really enjoyed the breakfast. It varied daily but the biscuits and gravy as well as the english muffin breakfast sandwiches and omelets were some of our favorites. The breakfast staff were especially wonderful and kind, Shout out to Angler (Faye)! The coffee was particularly good there too! We would stay there again!

The location was great. All persons I engaged with were exuberant, cooperative, helpful and full of smiles. The breakfast was OK, the Bar was Good. Local amenities were plentiful. This is NOT a walk-around place. There are no sidewalks, no crosswalks and heavy traffic. With all the close amenities, you 90% have to drive, just to get across the street. Poor city planning for people / pedestrians.

We stopped here for the night unexpectedly when traveling south. (We needed to break up the drive). I was hesitant with COVID, however this place is absolutely immaculate even by my sometimes unrealistic standards. Every staff member I came in contact with was kind & helpful. They’re doing things right here, I will stay without hesitation in the future.

Hotel service is very good

1 night stay which we would have stayed longer if we weren't just passing through. The pool looks great and was very busy at 930AM!! Restaurant was serving late so we could order a steak at 9pm! Salads were great! Room was clean and there were local shops nearby within walking distance. The resort is located at the edge of a neighborhood and I cod have easily taken a nice walk through and enjoyed viewing some of the homes. Will book here again on next road trip for sure!!

My husband and I struggle to find a hotel with consistently good service in or near downtown Birmingham. I regularly take early morning flights to see my mother and we live an hour away. I don't drive well in the dark so we stay near the airport for a quick early morning ride. This hotel nearly met and even exceeded out standards on many fronts. We love having the balcony to get fresh air. Far too many people -- even ones who smoke outdoors -- leave the smell of cigarettes in hotel rooms and it's not helpful to anyone who is allergic to smoke like I am. This was a very clean room with fresh air and I loved the upgrade to a suite. The downsides? Well, the woman working at the eating area needed help. My food was room temperature by the time I got it. I didn't complain because she was clearly overwhelmed. Also, the refrigerator in my room was so high, the yogurt I got to eat the next morning was rock hard! Thankfully, the front desk person let me switch it out. But all in all, this is an excellent hotel. I even loved the sounds of the children playing in the pool. You will feel safe here and there are lots of dining options nearby should you not want to pay for the food which is a bit wee, or high, like most hotel food. Still the service was great. My hats off to the workers in this hotel for dealing well with what most businesses are dealing with: small, overworked staffs.

We arrived about 1pm from an long drive and was scared we couldn’t check in and boom soon we walked in we get welcome to embassy how may we help you so we was like want to check in early and the lady with the short hair cut didn’t get her name but wear clear glasses was hold please and called someone and we had a room that was so amazing we was tried from a long drive when getting our keys go to the room to the room was just clean the freshness of the room sheets was warm we love it. Keep up the awesome work everyone 👌

We had a great stay at this Staybridge. The room was a 2 queen bed studio and had ample room for our family of four (2 adults, 1 teenager and 1 child). It had a fridge, dishwasher, sink, microwave, drip coffee maker that could make a full pot (not one of those onsie/twosie things most hotels have). It even had a 2 burner flat stove top. The location was convenient to walking to many restaurants and points of interest, including the State Capitol and the Riverwalk. The lobby area, where breakfast is served was especially nice. There is plenty of seating and it is nicely appointed. There are board games and a lending library too. My family really enjoyed the breakfast. It varied daily but the biscuits and gravy as well as the english muffin breakfast sandwiches and omelets were some of our favorites. The breakfast staff were especially wonderful and kind, Shout out to Angler (Faye)! The coffee was particularly good there too! We would stay there again!

This hotel had very friendly staff. The hotel was very clean, including the room we booked. The price of the room was acceptable. Would recommend this hotel to anyone who can appreciate a good clean and hospitable place to stay while traveling.

valet and bellman were promt and very friendly. check in was fast ,courteous and very pleasant. asked if there was anything we needed. there was security at the elevator to the rooms. room was very nice, comfortable and clean. the casino was clean, had variety of games and some we hadn't played before. everyone was friendly, staff courteous and host looked us up and gave us a gift. we ate at the steakhouse , food was good, I would liked a little more variety but all in all was very good. valet and checkout was a breeze. we had a very good time . was just one night , a stop over on the way to our destination.

Never again. We just returned home from a three night stay at the Marriott Courtyard in Montgomery to visit family. We chose it, as Platinum Elite Bonvoy members, because it was a convenient location, and we have stayed in some very nice Courtyards around the country. Upon check in, the front desk employee could not get the credit card reader to work. After several reboots, our card had to be entered manually. We were never offered a complimentary upgrade, nor was there any discussion about points bonus. The hallway carpeting throughout was worn and filthy. The room had peeling ceilings. The room itself was damp the entire stay. The bathroom floor never dried and was slippery. The towels were still soaked the following day. We didn’t request housecleaning the second day because we slept in. We did request housecleaning; at least fresh towels the following day, but when we returned at 2:00 pm to freshen up, housekeeping still had not come. We had to track down a housekeeper and insist on towels; which she eventually did, but never emptied the two full trash cans. One of the outside doors that required a key card to open didn’t work. On a better note, the staff at the Bistro was very attentive and helpful with the one breakfast we had. This place did not meet any standards we have come to expect from a Marriott Courtyard. We will be visiting family there again, but will certainly search for a better place to stay.

The hotel has a central location in downtown. Close to the river and many restaurants. I arrived to an attentive valet who walked me to the desk that allowed for an expedient check in from a clerk that was very personable but not too chatty. The dolls behind the desk are a bit creepy, but that is the only bad thing I would say about the hotel. The room is well appointed and I was fortunate to get a view of the river. The breakfast was satisfying the next morning as well. Every person I encountered was friendly and accommodating.

Okay so Heather the breakfast attendant is a shining example of an excellent employee. She greeted us each morning during our stay like we were family and had the breakfast area running like a well oiled machine. Not only does she have items eggs, sausage, oatmeal, bagels and waffle items stocked, she also comes by to see if you need anything and picks up your table items when you are done 10/10. Now, the house keeping is another story. It appears they are doing the bare minimum to get by. We had to have mold cleaned and removed from bathroom. Had to request sheets, towels and toilet paper refreshed. Dust on chairs and entertainment area. House keeping needs to become a priority at this location. There are other reviewers on this subject. Location is in a great area, can walk to restaurants and plenty to do in the area. The fire pit area is nice, but not lit during our stay. There is outdoor seating, but no cushions, possibly due to spring time and pollen.

Five stars for the customer service here! Jecoby at the front desk was so hospitable and professional. He helped our family get rooms next to each other and he assisted with a few other requests that we had. He also greeted us by name as we came and left and he did it all with a smile! The other desk staff members were equally as nice. This was unexpected, amazing customer service! The rooms all had microwaves and mini fridges, which was nice. The suites had a sitting area that separated the sleeping area from the bathroom. The rooms were clean when we checked in but the day to day housekeeping left a little to be desired. When we ran into the housekeeping staff in the hallways on multiple days, they couldn't figure out who had our room. But, the staff that we saw were very accommodating. We brought our trash cans out and they changed the bags. They also switched our towels for us. It didn't appear that they make the beds on a daily basis however. They offered a complimentary breakfast, which was well stocked, even near the end of the breakfast hour. The variety of food was good and the hot dishes rotated daily. While we were there, the food included breakfast sandwiches, breakfast meats, eggs, leige waffles, yogurt, oatmeal, grits, and fruit. They had a mini waffle maker, which was a hit with our kids. Juices, milk, coffee, tea, and water were available. We utilized the gym facilities on several days and while small, it got the job done. They had two treadmills, and an elliptical, although it was not working while we were there. The equipment was a little dated, but it was able to be used. They also had free weights. This was really an excellent stay in the Eastchase area in Montgomery. Close to numerous restaurants and shops, it was the perfect location and hotel for our family. The most striking thing about our stay was how great the employees were. Despite seemingly working long hours, they were wonderful. I haven't seen this kind of customer service in a very long time at a hotel of this caliber, or even more upscale hotels. I would highly recommend this place.

We arrived about 1pm from an long drive and was scared we couldn’t check in and boom soon we walked in we get welcome to embassy how may we help you so we was like want to check in early and the lady with the short hair cut didn’t get her name but wear clear glasses was hold please and called someone and we had a room that was so amazing we was tried from a long drive when getting our keys go to the room to the room was just clean the freshness of the room sheets was warm we love it. Keep up the awesome work everyone 👌

We had a great stay at this Staybridge. The room was a 2 queen bed studio and had ample room for our family of four (2 adults, 1 teenager and 1 child). It had a fridge, dishwasher, sink, microwave, drip coffee maker that could make a full pot (not one of those onsie/twosie things most hotels have). It even had a 2 burner flat stove top. The location was convenient to walking to many restaurants and points of interest, including the State Capitol and the Riverwalk. The lobby area, where breakfast is served was especially nice. There is plenty of seating and it is nicely appointed. There are board games and a lending library too. My family really enjoyed the breakfast. It varied daily but the biscuits and gravy as well as the english muffin breakfast sandwiches and omelets were some of our favorites. The breakfast staff were especially wonderful and kind, Shout out to Angler (Faye)! The coffee was particularly good there too! We would stay there again!

valet and bellman were promt and very friendly. check in was fast ,courteous and very pleasant. asked if there was anything we needed. there was security at the elevator to the rooms. room was very nice, comfortable and clean. the casino was clean, had variety of games and some we hadn't played before. everyone was friendly, staff courteous and host looked us up and gave us a gift. we ate at the steakhouse , food was good, I would liked a little more variety but all in all was very good. valet and checkout was a breeze. we had a very good time . was just one night , a stop over on the way to our destination.

This hotel had very friendly staff. The hotel was very clean, including the room we booked. The price of the room was acceptable. Would recommend this hotel to anyone who can appreciate a good clean and hospitable place to stay while traveling.

Never again. We just returned home from a three night stay at the Marriott Courtyard in Montgomery to visit family. We chose it, as Platinum Elite Bonvoy members, because it was a convenient location, and we have stayed in some very nice Courtyards around the country. Upon check in, the front desk employee could not get the credit card reader to work. After several reboots, our card had to be entered manually. We were never offered a complimentary upgrade, nor was there any discussion about points bonus. The hallway carpeting throughout was worn and filthy. The room had peeling ceilings. The room itself was damp the entire stay. The bathroom floor never dried and was slippery. The towels were still soaked the following day. We didn’t request housecleaning the second day because we slept in. We did request housecleaning; at least fresh towels the following day, but when we returned at 2:00 pm to freshen up, housekeeping still had not come. We had to track down a housekeeper and insist on towels; which she eventually did, but never emptied the two full trash cans. One of the outside doors that required a key card to open didn’t work. On a better note, the staff at the Bistro was very attentive and helpful with the one breakfast we had. This place did not meet any standards we have come to expect from a Marriott Courtyard. We will be visiting family there again, but will certainly search for a better place to stay.

Okay so Heather the breakfast attendant is a shining example of an excellent employee. She greeted us each morning during our stay like we were family and had the breakfast area running like a well oiled machine. Not only does she have items eggs, sausage, oatmeal, bagels and waffle items stocked, she also comes by to see if you need anything and picks up your table items when you are done 10/10. Now, the house keeping is another story. It appears they are doing the bare minimum to get by. We had to have mold cleaned and removed from bathroom. Had to request sheets, towels and toilet paper refreshed. Dust on chairs and entertainment area. House keeping needs to become a priority at this location. There are other reviewers on this subject. Location is in a great area, can walk to restaurants and plenty to do in the area. The fire pit area is nice, but not lit during our stay. There is outdoor seating, but no cushions, possibly due to spring time and pollen.

Five stars for the customer service here! Jecoby at the front desk was so hospitable and professional. He helped our family get rooms next to each other and he assisted with a few other requests that we had. He also greeted us by name as we came and left and he did it all with a smile! The other desk staff members were equally as nice. This was unexpected, amazing customer service! The rooms all had microwaves and mini fridges, which was nice. The suites had a sitting area that separated the sleeping area from the bathroom. The rooms were clean when we checked in but the day to day housekeeping left a little to be desired. When we ran into the housekeeping staff in the hallways on multiple days, they couldn't figure out who had our room. But, the staff that we saw were very accommodating. We brought our trash cans out and they changed the bags. They also switched our towels for us. It didn't appear that they make the beds on a daily basis however. They offered a complimentary breakfast, which was well stocked, even near the end of the breakfast hour. The variety of food was good and the hot dishes rotated daily. While we were there, the food included breakfast sandwiches, breakfast meats, eggs, leige waffles, yogurt, oatmeal, grits, and fruit. They had a mini waffle maker, which was a hit with our kids. Juices, milk, coffee, tea, and water were available. We utilized the gym facilities on several days and while small, it got the job done. They had two treadmills, and an elliptical, although it was not working while we were there. The equipment was a little dated, but it was able to be used. They also had free weights. This was really an excellent stay in the Eastchase area in Montgomery. Close to numerous restaurants and shops, it was the perfect location and hotel for our family. The most striking thing about our stay was how great the employees were. Despite seemingly working long hours, they were wonderful. I haven't seen this kind of customer service in a very long time at a hotel of this caliber, or even more upscale hotels. I would highly recommend this place.

Localização e atendimento pelos funcionários excelente, oferece um café continental muito bom . Muito silencioso, mesmo próximo à rodovia, o que permitiu uma ótima noite de sono. Como ponto negativo, o colchão estava muito mole, fiquei com dor nas costas na manhã seguinte.

The folx were friendly and helpful. I especially appreciate that I could have kim chi for breakfast. The early check in was much appreciated and I especially liked that Mike bent over backwards to help me when I left my mobile phone in the taxi. He was on the business line and let me borrow his phone to expedite the return. Roberto from housekeeping gave me good tips to reduce stress (I had a presentation to do) and was very kind to let me practice my Spanish with him. Overall great experience.