Urgent Notice:
1. During peak seasons such as summer vacations and holidays, yacht club berths are in high demand, so advance reservations are recommended.
2. Travelers who go deep diving will be arranged on exclusive boats without slides or pools, and fins are not provided.
Common Questions
1. What is the duration of the snorkeling activity?
Answer: Snorkeling unlimited times;
2. What does recording and aerial photography include?
Answer: Underwater photography during snorkeling, mermaid photography, aerial shots from glass-bottom boats, etc., with all original photos included.
3. Can children and seniors participate in snorkeling?
Answer: Children under 3 years old are not allowed to participate in snorkeling. Children aged 3 and above must be accompanied by an adult to enter the water. For participants over 60 years old, it is recommended to book an accompanying package. Those in good health and capable of moving freely can apply to join the snorkeling activity, but must sign a voluntary agreement.
4. Can guests with myopia go scuba diving or snorkeling?
Answer: The snorkeling mask itself is a magnifier, suitable for those with myopia below 300 degrees. Visitors with prescriptions above 300 degrees should bring their own contact lenses.
6. How is the pick-up and drop-off arranged?
Answer: The tour leader will notify you one day in advance to board at the designated pickup point nearest to your hotel.
7. What do I need to prepare in advance?
Answer: Prepare your own swimwear, sun protection items, wear sandals or flip-flops, and have breakfast beforehand.
8. What insurance is included?
Answer: Travel agency liability insurance, venue public liability insurance.
9. What should I do in case of rough weather conditions like strong winds and waves?
Answer: We will contact you one day in advance to discuss rescheduling or a full refund.
VII. Group Participation Guidelines & Declaration
1. Customer support will notify guests of the meeting time between 19:00-23:00 the day before departure. If guests do not receive this notification, please contact
Our staff will contact you to avoid missed calls or customer dissatisfaction.
2. Please bring your own swimwear, swim trunks, towels, slippers, and sunscreen. Self-driving guests should arrive at the beach of Le Méridien Shimei Bay by 9:30 AM.
Meeting point;
3. If guests have any special opinions or complaints about our products, please raise them during the trip so we can cooperate to resolve them.
4. For cancellations or rescheduling, please contact us before 18:00 the day prior. Cancellations made after 18:00 will incur a fee of CNY 200 per person. If participants withdraw on the day of departure after confirming their participation, our company will charge a 100% cancellation fee. Your understanding is appreciated.
5. In case of weather conditions or force majeure preventing the tour from proceeding, we will notify you in advance to reschedule or cancel. If canceled, a full refund will be issued.
6. Complimentary items cannot be refunded due to uncontrollable factors such as weather or waves. We appreciate your understanding.
7. Participants in good health can join, regardless of swimming ability.
8. Participation in activities is prohibited while intoxicated.
9. People under 6 years old, over 60 years old, with heart disease, asthma, epilepsy, chronic emphysema, high/low blood pressure, neurosis, otitis media, osteoporosis, those who have undergone major surgery recently, and pregnant women are not allowed to participate in snorkeling activities.
10. Adhere to the coach accompaniment system. Follow the guide and unified activity arrangements provided by the tour leader. Staff have the right to terminate the activities of uncooperative guests without issuing a refund.
