HomeSingaporeWi-Fi & SIM cardsSingapore / Malaysia / Thailand 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily / Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
Singapore / Malaysia / Thailand 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily / Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code

Singapore / Malaysia / Thailand 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily / Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code

4.7/5
Good
(2,503 reviews)
46K+ booked
Use anytime during validity
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Booking confirmation
Renewable
Free cancellation by 00:00, 1 day before the expiration date
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AED 0.28
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Device info

Installations Supported: This product supports up to 5 installations on the same device, including the initial installation.

Network Coverage: Thailand / Singapore / Malaysia

Carrier Networks:

Thailand: AIS 5G

Singapore: StarHub 4G

Malaysia: CelcomDigi 5G / U Mobile 5G

Product details

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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Hotspot Sharing Supported
Renewal / Top-Up
Calls + SMS
How to use
[Install eSIM]
Before Installation, Please Confirm:
1. Make sure your device supports eSIM and that your phone is not carrier-locked.
2. Make sure your device is connected to a stable mobile network or Wi-Fi.
3. Before installing the eSIM for the first time, make sure you have confirmed which device you plan to use. The eSIM can only be reinstalled on the device where it was first installed after being deleted. If you reinstall it without deleting it first, or try to install it on another device, the code will be shown as invalid.
 
Method 1: One-Click Installation
Complete the quick installation by tapping “Install” in the Trip.com app or tapping the “One-Click Installation” link in your voucher.(iOS devices must be running iOS 17.4 or later.)
 
Method 2: Install by Scanning the QR Code / Manual Input (Universal)
1. Open the QR code attachment in your Trip.com app order and print it in advance or save it to another device. (On iOS 17 or later and some Android phones, you can save the QR code image directly to your phone.)
2. Go to Settings > Cellular/Mobile Data (iOS) or SIM Card Management (Android).
3. While your phone is connected to the internet, tap “Add eSIM/Add Cellular Plan” (iOS) or “Add SIM Card” (Android), then scan the QR code to complete the installation.
4. If the QR code cannot be scanned, you can also manually enter the SM-DP+ Address and Activation Code provided in your order to complete the installation.
5. If Step 3 or Step 4 fails, your device may be **carrier-locked**, meaning it is restricted from using other networks. Please contact your carrier to unlock your device before installing the eSIM.
 
[Activate eSIM]
Please complete the following settings only after arriving at your destination to avoid activating the plan prematurely while passing through other covered countries/regions, which may cause the eSIM to become invalid:
1. Turn off your primary SIM card (or disable Mobile Data for your primary SIM), and turn on the eSIM.
2. Enable the eSIM:
* iOS: Go to Cellular/Mobile Data, select the eSIM, and enable it.
* Android: Go to SIM Manager/SIM Cards, enable the eSIM, and set the eSIM as the SIM for Mobile Data.
3. Turn on Data Roaming.
4. If you still cannot access the internet after completing the above settings, configure the APN and restart your phone. See the instructions below.
 
[About APN]
1. If you purchased an eSIM that covers multiple countries/regions and cannot connect to the internet after arriving in a new destination, please manually switch the APN. (Normally, it will switch automatically.)
2. Settings path:
* iOS: Settings > Cellular > Cellular Data Network
* Android: Settings > Mobile Network/Cellular Network > Access Point Names (APN)
3. Enter the APN: internet
4. Restart your phone.
 
[How to Use the Plan Renewal]
After the current plan expires, the renewed plan will be activated automatically. Please do not scan the QR code again.
1. For plans with “high-speed data followed by reduced-speed data”: After the high-speed data is used up, reduced-speed data will continue to be available until the original plan expires. Restart your phone to start using the renewed plan. (If you need to end the original plan early, please contact customer service.)
2. For plans with “high-speed data only (ends when data is used up)”: Once the high-speed data is used up, restart your phone to start using the renewed plan.
 
If you need to use the eSIM on another device, please select “Book Again” instead of “Request Renewal”. A renewed plan cannot be transferred to another device.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

[eSIM Usage Conditions]

1. Device supports eSIM functionality

Check method: On the phone dialer interface, dial *#06#. Generally, having an EID indicates support for eSIM. If there is no EID, eSIM cannot be used.


2. Phone is not carrier-locked

Check method: Confirm with your carrier whether your device is carrier-locked.

*Please check if the above conditions are met before purchasing. eSIM can only function properly if all conditions are satisfied.


[Setting Up eSIM]

eSIM can only be installed under a stable network connection. Therefore, please plan the eSIM installation time reasonably according to the plan validity period before departure (it is recommended to install it within 6 hours before departure). Avoid installing too early, which may cause the plan to expire prematurely and affect usage.


[Enable Data Roaming]

Please ensure the "Data Roaming" option for the eSIM is enabled.


[Maintaining Fair Internet Usage Principles]

To maintain internet connection quality and uphold the Fair Usage Policy (FUP), telecom companies worldwide may sometimes impose data restrictions on customers who use a large amount of internet data within a short period. This may lead to internet access failure or slower speeds. To ensure your normal internet connection, please try to avoid prolonged video watching/downloading, software updates, sharing your internet connection with others (hotspot), or other data-intensive usage behaviors.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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