[Phone Compatibility]
1.Your device supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your device is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
3.According to the latest policies in Hong Kong/Taiwan, real-name registration must be completed before using this product.(In Taiwan, one real - name document can be used for up to 3 eSIMs. In Hong Kong, one real - name document can be used for up to 10 eSIMs.)
Please complete the real-name verification using the following link before your trip (if the link is not clickable, please copy and paste it into your browser): https://glcm.gloableconnect.com/prepaid/realname
Note:The Taiwan region does not support identity verification using Taiwan ID cards, Hong Kong passports, or British National passports. The Hong Kong region does not support identity verification using Hong Kong ID cards.
[Set up eSIM]
Upon arrival at your destination, connect to the internet to install and activate your eSIM. Do not install your eSIM outside your destination country, as this may result in premature activation and shorten your plan's validity period.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Maintaining the Principle of Fair Internet Usage]
To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.
