Differences in group tour vehicle types
1-5 Person Tour with guaranteed empty seats (max 5 travelers), featuring door-to-door service using 7-seater business vehicles to ensure only 2 passengers in the back row for spacious comfort. (1-3 persons: 5-seater car including driver, max 4 persons; 4-5 persons: 7-seater car including driver, max 6 persons)
For groups of 6-8 people: Travel with maximum capacity - 4 people will be arranged in a 5-seat car (including driver, total 5), 6 people in a 7-seat car (including driver, total 7), and 7-8 people in a 9-seat car (including driver, maximum 9 people).
- Private Tour Package for up to 10 People (Price Adjustment Based on Group Size): This package includes private charter service. Groups of 1-4 people will be provided with a 5-seat car, 5-6 people with a 7-seat car, and 7-8 people with a 9-seat car. (During off-peak season, groups of 9-10 people will be provided with a 12-seat car. If Tianluokeng restricts 12-seat vehicle access due to special circumstances, arrangements will be made with either 5-seat or 7-seat cars as alternatives.)
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Includes intangible cultural heritage experience
-Complimentary exclusive intangible cultural heritage auspicious beast crafting experience: Hakka tile cats, lion dance, auspicious tigers, and other traditional Chinese cultural auspicious beasts. (This is a complimentary activity; no refund will be provided if not experienced.)
City transfer time
Xiamen: Pick-up service available in Siming District and Huli District, late departure, no shopping (Pick-up between 7:30 - 8:15 AM, arriving at the attraction around 10:30 AM to start the tour. Specific times subject to daily arrangements).
- Zhangzhou: Pick-up service is available in Xiangcheng District and Longwen District. Vehicle arrangements will be made based on the number of travelers on the day. If there are not enough travelers departing from Xiamen, we will combine with travelers from Zhangzhou and pick them up when passing through Zhangzhou City, aiming to arrive at the attraction around 10:30 AM to start the tour. (Pick-up time is approximately between 8:30 AM - 9:15 AM, specific time subject to the day's arrangement.)
During peak season, heavy traffic is inevitable due to crowds. For a better travel experience, avoid peak hours by departing earlier—we recommend leaving approximately 30-60 minutes in advance.
[Refund Policy for Discounted ID] For ID-related refunds, please contact the merchant's online customer support after your trip has ended.
The adult price is all-inclusive, while the child price includes a half-price admission ticket to the attraction with no additional discounts or refunds.
Note: Discounted IDs will be refunded at group ticket rates. Holders of free admission IDs will receive a refund of 40 CNY, while holders of half-price IDs will receive a refund of 20 CNY.
Free admission with ID (original or electronic copy required): Disability certificate, active military personnel, retired officer certificate, press card, age 65 and above.
Half-price tickets (original or digital ID required): Teacher's qualification certificate, full-time student ID, veteran concession card, Mainland Travel Permit for Taiwan Residents, and ages 60 to 64.
Children under 6 years old can book at child fare. Contact online customer support on the evening of the trip completion date to receive a refund of 40 CNY for the discounted ticket.
Discounts cannot be combined; please choose one. For specific refund details, please contact customer support. (Note: Please send a scanned copy or photo of your discount ID to customer support before 22:30 the day before your travel date, as we need to upload it to the attraction to purchase discounted admission tickets.) The package price is based on group rates for tour agencies and cannot be refunded at the walk-in price. Thank you for your understanding.
In-Park Commentary Service
- The Yunshuiyao Scenic Area includes guide services. Due to the considerable distance between sub-attractions at the Tianluokeng Tulou Cluster, drivers will provide transportation throughout with brief commentary, introductions, and photo opportunities.
-During peak seasons such as Lunar New Year, Labor Day, and National Day holidays, there may be a shortage of in-park guides, resulting in 3-4 groups sharing one guide. Rest assured, the commentary remains thorough and attentive, though serving more visitors. Your understanding during these special circumstances is appreciated.
This product does not include shopping stops or forced shopping. The guides are mostly local residents with attraction commentary credentials. After the tour, they may invite you to their home or shop for tea and rest. Fujian Hakka Tulou and Hakka tea culture complement each other, with the Hakka people known as "the hospitable hosts." Whether you're on a group tour or self-guided tour at the local attraction, visitors are often invited for complimentary tea or hot water refills after the guide's commentary, where you can sit and relax. If tea is recommended, you may decide whether to purchase it. You can also decline and choose free time or lunch instead.
