Paid parking is available $2/hr (do not park in reserved stalls)
Eligibility
Adult: 13–85 years old
Child: 5–12 years old
How to use
Mobile or paper ticket accepted
When checking in at the Pier C Gate entrance in Kewalo Harbor 15 min before departure our guide will ask for the lead traveler's name to confirm the reservation. Please have reservation details on hand incase future confirmation is needed.
Meeting point:
Details: Meet at the gate entrance of Pier C in Kewalo Basin Harbor 15 min prior. Type Hawaii Ocean Charters in Google or Apple Maps to get a pinpoint meeting location. Please arrive early incase there is traffic. Our guides will come out to meet you at the gate. Waivers will be signed prior to boarding.
End point:
Details: Meet at the gate entrance of Pier C in Kewalo Basin Harbor 15 min prior. Type Hawaii Ocean Charters in Google or Apple Maps to get a pinpoint meeting location. Please arrive early incase there is traffic. Our guides will come out to meet you at the gate. Waivers will be signed prior to boarding.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
Basic Swimming ability required (We provide Snorkel flotation )
Snorkeling is a physically strenuous activity, you should be in good health to participate
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