Please present your confirmation voucher for direct entry
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed.
The selected date and time cannot be modified after booking.
Important note
Important Notes
Prohibited items include dangerous objects that may cause disturbance or inconvenience to other visitors, such as glass bottles, firecrackers, and laser pointers.
Intoxicated individuals may be denied entry and no refunds will be issued. We appreciate your understanding.
Smoking and drinking are prohibited. Violators will be asked to leave immediately upon discovery by staff.
Photography is allowed on-site, but commercial photography and live streaming are strictly prohibited.
Flash photography is prohibited in the venue.
Due to animals' sensitive sense of smell, please avoid wearing strong perfumes.
Do not feed the animals without staff permission.
Re-entry after exiting is not permitted.
This activity is suitable for stroller & wheelchair access.
Participants using wheelchairs or with limited mobility must be accompanied.
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