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Reviews/Trip Moments

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Reviews: Xinjiang Tianshan Tianchi 1-day tour [Pure play quality + Multiple meeting points + Various activities]
Guest User2025-11-28
The scenery was beautiful! Overall, the driver received full marks for his service, while the day tour guide received a neutral rating for the following reasons: 1. The introductions throughout the tour, including the advance phone call to remind guests to take the tour bus that morning and the explanations after boarding, were all excellent. However, the guide's personality might have affected his service, making it impossible to give him full marks. This trip included shopping, a day tour with chartered vehicle, and entrance fees to the scenic area. However, if you want to see the best of Tie Shen Pond, there are some optional extras. We were happy with the extras, as they included the cable car, Baidu Maps, and sightseeing bus for a comprehensive view of the Tie Shen Pond. We cooperated with the guide's explanations and bought a package ticket for 420 yen per person, or 840 yen for two people. Because of the altitude in Xinjiang, and the fact that everyone experiences water and soil acclimatization issues, my wife was prone to drowsiness. Throughout the trip, I followed the tour guide's instructions, saying that I would speak respectfully and that they should also respect me. I was able to listen to each family as a group, with one person from each family listening attentively to the guide's explanations. This was already quite respectful. It was just a chance encounter with the tour group on a one-day trip, but the guide suddenly demanded that my wife and I not sleep and listen to him. This was unnecessary. Although he didn't mention it, I guess he was being considerate. However, after I got off the bus, there was a rest stop where we could use the restroom. The tour guide whispered in my wife's ear, "Are you going to Shangshui?" That's just too much. It's supposed to be high-quality service, maybe a group from several travel agencies combined, and everyone should be considerate of each other. But there's no need for that. Our positive and effective voting is actually a way of being responsible for ourselves and showing respect to the tour guide's work. It's already good enough that we can interact and communicate together, and that mutual support is enough. There's no need to satisfy everyone personally. There's no need to say to the guests when they get off the bus, "We're just here to have fun, nobody owes anyone anything." Besides, we are consumers paying money, and we don't need any extra services or emotional value. You can't expect every guest to have emotional value. Since we're a family, one level of resonance isn't enough. It's too demanding. Don't treat guests like this on a one-day tour that costs a little over a hundred yuan. Why make such a fuss? This is too much of a self-important attitude. The tour guide needs to make their job more like a... Every day, I have to work in a way that keeps up with the times. There's no need for me to rely on my 15 years of experience as a tour guide and then, with what I think is a humorous attitude, demand that everyone interact with me. I even offer to compensate a family 820 yuan for interacting with me, but two people doing the whole thing isn't enough. I'm just staring at him, and he can't even look at me properly. He's more demanding than the head of the teaching department. It's all so unnecessary. I don't want to give him face or give him any leeway. So it's good enough that I didn't give him a serious bad review.
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Reviews: 1-Day Tour to Tianchi Lake in Tianshan Mountains, Xinjiang (Chinese Group Tour) - Explore the Glacier-Carved Alpine Pearl
Guest User2025-11-08
A must for visitors. Unable to to find in English tour with Trip.com, hence need someone with Mandarin to translate, anyway most of the time you are on your own - walking and climbing.

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