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Reviews/Trip Moments

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Reviews: Solo friendly 1-day tour from Tokyo to Mount Fuji: outlet shopping, twin lakes sightseeing & Hikawa clock shop | optional 9-person group
Guest User2026-10-28
The driver and tour guide, Xiao Cheng, were incredibly responsible. From the moment we picked them up, they provided detailed guidance throughout the trip. Even though the elderly gentleman and lady in our group weren't interested in shopping at the outlet mall, the tour guide immediately offered to help them find photo spots near Mount Fuji, and to find comfortable places to eat and relax, without showing any impatience. On our return trip, we opted not to join the tour back to Tokyo, but instead found a hotel at the foot of Mount Fuji to enjoy a hot spring bath. The driver even took us to the hotel before leaving, as getting a taxi is very difficult despite Mount Fuji being a famous tourist attraction. We were extremely grateful to him. For those traveling from Tokyo to Mount Fuji, I highly recommend this day tour; it saves a lot of hassle, and the small group size makes it very convenient.
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Reviews: Small group - 1-day tour to Mount Fuji & Gotemba Premium Outlets with 3.5-hour extended stay at the outlets
Guest User2026-10-26
This day trip to Mt. Fuji and Gotemba Premium Outlets was absolutely amazing! Although the weather was a bit unpredictable, it couldn't diminish the beauty of the surrounding scenery! We spent the afternoon shopping at Gotemba Premium Outlets – the selection of brands was incredible, and we had a fantastic shopping spree. The person I want to praise most is our tour guide, Ms. Fan. She not only provided professional explanations of Mt. Fuji's history and culture but also thoughtfully helped us take photos and recommended good restaurants. It was a wonderful trip! The entire itinerary was perfectly planned, so we didn't have to worry about a thing. I highly recommend this tour, and I must give a shout-out to this incredible tour guide! Definitely a five-star review!
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Reviews: Tokyo Mt. Fuji 5th Station, Oshino Hakkai, Gotemba Premium Outlets, or optional day trip to an onsen (hot spring) at your own expense.
Guest User2026-10-29
I was impressed by Anna, our tour guide for her friendly and active energy. She greatly introduced about the visiting places and provided clear information about the outlet which helped us saving time in navigating the place effectively within the limited time.
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Reviews: Shinjuku Station Tokyo Station Shizuoka Gotemba Premium Outlets Express Bus Ticket
Guest User2026-06-01
At the entrance to the bus that took us to the Outlet, the driver demanded a QR code, which we didn't have on our ticket. He got angry and kicked us off the bus. We ended up standing in line again, and he reluctantly and irritably agreed to accept our reservation number. I was worried that the driver would get on my nerves again on the way back from the Outlet. But on the return trip, the one I'm reviewing, there was a different driver who immediately checked our reservation number with a smile and politely invited us on the bus. Thanks to him.
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Reviews: Tokyo Mount Fuji Yeti Ski & Hot Spring 1-day tour with free admission ticket to the ski resort
Guest User2026-03-24
Our tour guide, Xiao Wan, was professional and responsible, providing engaging and lively explanations. She demonstrated a deep understanding of local history, culture, and customs, making the trip incredibly rewarding. The itinerary was well-planned and efficient, neither rushed nor delayed. Throughout the journey, she was patient and attentive, carefully looking after each tourist and promptly resolving any issues. Her warm and considerate service, coupled with her exceptional attitude, made for a relaxing and enjoyable trip – a truly fantastic experience! Highly recommended!