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Reviews/Trip Moments

Reviews: Egypt Luxor Hot Air Balloon Ride: Watch the Sunrise Overlooking the Valley of the Kings, Karnak Temple, and the Nile River
Guest User2026-03-03
The trip was incredibly smooth and seamless. I'm so grateful to our customer service representative, Shark, for her help. I requested a last-minute itinerary change, and she immediately resolved the date change. Even during Egypt's peak tourist season, the last-minute change allowed us to maintain the original hot air balloon launch dates. Thank you so much!
Reviews: (Amazing Hot Air Balloon Ride)
Guest User2025-05-21
A great experience! The staff were very attentive and professional. A must-try when visiting Luxor! 🙂
Reviews: Luxor hot air balloon ride + city hotel transfers + fly over the Valley of the Kings overlooking the Nile River
Guest User2025-10-28
The service was excellent. They created a WeChat group for communication after we booked. Our flight to Luxor was delayed, and although we were supposed to check in at 8 PM and receive our room number, we didn't check in until the early hours of the morning. The staff waited for us until we finally checked in and got our room number. Honestly, I don't think it's necessary to find an agent yourself just to save money. The communication costs are high, and it's not always reliable. When you're traveling, you've already spent a lot of money, so it's best to prioritize a reliable and enjoyable experience when choosing activities.
Reviews: 3 Night Nile Cruise from Aswan to Luxor with Private Guided Tours
Guest User2026-01-22
First, be aware that tour companies don't contact you until the last minute. As a result, I had to cancel the tour I booked through Viator at the last minute and rebook through Trip.com. Regarding the items requiring payment on-site, the information listed on the website differed from what the tour company told me when I got there. Thanks to persistent negotiation and evidence, I was able to get the payment waived, but it's important to save the link and take screenshots. Other participants also had various issues, but the places we visited were amazing. It's important to consider these issues as a valuable part of traveling to Egypt and allow yourself time to enjoy the experience. If you can't afford it, I recommend a tour with a tour guide rather than a local tour. This tour involved meeting the guide at each ruin.