3-Star Hotels in Central Sulawesi, Indonesia

The hotel service is extraordinary. I really feel lucky to be able to come to Luwuk and stay at this hotel. There are many facilities available here. The natural panorama looks so beautiful around the hotel building.

Breakfast is really bad! Breakfast at 140,000 is not as good as 30,000

If you looked for a professional and clean hotel, Santika Palu is not a choice of yours. When we're check in, they provide us a smooking room in the smoking floor, which i allergic with. The room was dusty, the telephone was not function so i can't report or ask for some information i needed for example to report the knob to flush at WC is broken. And the worst was they still checking the room when we're check out and they said that the hand towel was missing. The fact that i never saw any hand towel in the room.

Breakfast is plentiful, and the meal time is from 5:30 am to 9:30 am, which is convenient for guests who catch the morning flight. The hotel is located halfway up the Luvuk city, overlooking the Luvuk Bay, with beautiful scenery. The hotel is about 9 minutes drive from Luvuk Airport, and the hotel has a shuttle bus to the airport for free, very convenient

Bagus

I've been stuck here a lot of times. I like the pool at Jazz 2, so I always choose a room here. Although it's a bit far if you want breakfast. But the pool has Japanese flowers that always bloom to make adem.

Good hotel clean and friendly staff with excellence services. 5 minutes walk to the beach, you will see the very clear sea water, bring your snorkeling to see endemic fishes and nemo. enjoy the sunshine at 06.00, swimming warm sea water, back to hotel for breakfast.

Top and best in Tentena. First of all, very spacious rooms, super comfortable and giant beds, spotlessly clean and an exceptional view of the lake. Furthermore, the owner does everything to make us feel at home. He prepared a separate breakfast for us because the one offered was Indonesian. Delicious and included in the price. The restaurant is directly on the lake. You won't find anything better

This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests.

Fasilitas dan pelayanan sangat bagus dan ramah serta makanannya sangat enak, kalau berkunjung kepalu sangat baik jadi tujuan menginap dan bersantai bersama keluarga 👍

Breakfast is really bad! Breakfast at 140,000 is not as good as 30,000

If you looked for a professional and clean hotel, Santika Palu is not a choice of yours. When we're check in, they provide us a smooking room in the smoking floor, which i allergic with. The room was dusty, the telephone was not function so i can't report or ask for some information i needed for example to report the knob to flush at WC is broken. And the worst was they still checking the room when we're check out and they said that the hand towel was missing. The fact that i never saw any hand towel in the room.

Bagus

I've been stuck here a lot of times. I like the pool at Jazz 2, so I always choose a room here. Although it's a bit far if you want breakfast. But the pool has Japanese flowers that always bloom to make adem.

This hotel is incredibly poorly staffed from the general manager to the chamber staff. I had been travelling in the national park before arriving so I was dirty and dishevelled. When I arrived the manager was stood outside and stared rudely, as though we were scum. I assumed he was a customer ans stared back to challenge him. Eventually he smiled at me. When I went to reception, I was shocked to realise he was the manager. My guide was trying to check me in and to show him a copy of my identity card. He was refusing and rudely insisted on seeing my passport. I have Indonesian residency and my card is enough there is no reason under law for him to need my passport. It is not just that he did this, but how rude and superior he was when he did it. This is not the way to treat guests. I will admit to being rather scathing with him and after a little while he became obsequious, dropping his superiority. What is most ironic, about this is that the hotel room they gave me was dirty and exceedingly poorly maintained. I found hairs in the bed and insisted they change the sheets. The door of a cupboard fell off when they did this. The maintenance people's solution was to hold it in with a piece folded up paper so it fell out again an hour later. One of the plug sockets did not work. The chair in the room was so filthy the arms were black. I am afraid as the manager had been so snobby and rude, I took some delight in making him come and see everything and forcing him to fix it. If he had been nice I probably would have stopped at the sheets. Anyway, long story, but I would not stay here again if I could avoid it. And the owner should fire their incompetent manager who spends far more time making himself look good and standing around intimidating guests than doing his job and supervising his staff. In covid times in particular - it was not like he had many guests.

Fasilitas dan pelayanan sangat bagus dan ramah serta makanannya sangat enak, kalau berkunjung kepalu sangat baik jadi tujuan menginap dan bersantai bersama keluarga 👍

The staff are friendly and kind, the view is also pretty good. service is good

The hotel does not have any supporting facilities, and it is still under maintenance. In addition to sleeping, this hotel basically has no supporting facilities, not even basic dining, although the hotel environment is general but the scenery is good.

The hotel service is extraordinary. I really feel lucky to be able to come to Luwuk and stay at this hotel. There are many facilities available here. The natural panorama looks so beautiful around the hotel building.

Breakfast is plentiful, and the meal time is from 5:30 am to 9:30 am, which is convenient for guests who catch the morning flight. The hotel is located halfway up the Luvuk city, overlooking the Luvuk Bay, with beautiful scenery. The hotel is about 9 minutes drive from Luvuk Airport, and the hotel has a shuttle bus to the airport for free, very convenient

Good hotel clean and friendly staff with excellence services. 5 minutes walk to the beach, you will see the very clear sea water, bring your snorkeling to see endemic fishes and nemo. enjoy the sunshine at 06.00, swimming warm sea water, back to hotel for breakfast.

I recommend this property. The location is nice and next to the sea. Reception staff was helpful and welcoming. The room I got was brigh, clean and spacious, with a nice view. Air conditioning was running day and night. Eateries are not nearby.

The hotel service is extraordinary. I really feel lucky to be able to come to Luwuk and stay at this hotel. There are many facilities available here. The natural panorama looks so beautiful around the hotel building.

Breakfast is plentiful, and the meal time is from 5:30 am to 9:30 am, which is convenient for guests who catch the morning flight. The hotel is located halfway up the Luvuk city, overlooking the Luvuk Bay, with beautiful scenery. The hotel is about 9 minutes drive from Luvuk Airport, and the hotel has a shuttle bus to the airport for free, very convenient

Good hotel clean and friendly staff with excellence services. 5 minutes walk to the beach, you will see the very clear sea water, bring your snorkeling to see endemic fishes and nemo. enjoy the sunshine at 06.00, swimming warm sea water, back to hotel for breakfast.