Apartments in Cantabria, Spain

The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.

Everything was great, 24 hour reception...the only thing was that we arrived at night and it was very hot in the room...we slept with the window open. Comfortable beds, you can hear the neighbors a little and the dripping of a kitchen faucet and the refrigerator but everything clean and good.

Buena relación precio calidad. Ok ubicación solo si tienes coche muy cerca del aeropuerto y centro comercial. Un desastre las paredes. Es como si no hubiera paredes o puertas. Pero lo peor es la gente que se hospeda. Todos los grupos que había unos irrespetuosos. 2,3,5 6 de la mañana gritando en los corredores. Tenía que gritarles cada vez que pasaban. Todos. No hay educación lamentablemente.

Rooms are student apartments with microwave, induction cooker. No air conditioning and TV. The kitchen provides knife and fork, plate and soup pot, but the kitchen supplies are generally hygienic.

The hotel is very comfortable and comfortable.

Foi disponibilizado um apartamento virado para a estrada principal, ficou notório a falta de isolamento térmico e acústico do edifício.